We are seeking a dynamic and customer-focused Sales Associate to join our medical retail team. The ideal candidate will possess excellent communication skills, a passion for technology and products, and the ability to provide exceptional customer service. This role involves engaging with customers, demonstrating products, and driving sales through effective upselling and merchandising strategies. Bilingual abilities and experience in retail sales or technical sales are highly valued to enhance our diverse customer interactions.
Duties
Greet customers warmly and assist them in finding products that meet their needs
Conduct product demonstrations and explain features to customers, highlighting benefits and technical specifications
Engage in upselling to maximize sales opportunities while ensuring customer satisfaction
Manage point-of-sale (POS) transactions accurately, including cash handling and processing payments
Maintain organized merchandising displays to attract customers and promote featured products
Provide excellent customer service by addressing inquiries, resolving issues, and offering product recommendations
Assist with inventory management, stock replenishment, and product placement
Utilize strong communication skills to educate customers about new products and promotions
Demonstrate effective time management by efficiently serving multiple customers during busy periods
Uphold professional phone etiquette when handling inquiries or follow-up calls
Qualifications
Proven experience in retail sales, technology sales, or related fields preferred
Strong communication skills in English; bilingual abilities are a plus
Knowledge of POS systems, cashiering, and basic math skills for cash handling transactions
Experience with product demos, upselling techniques, and merchandising strategies
Excellent organizational skills with the ability to manage time effectively in a fast-paced environment
Customer service orientation with a friendly and professional demeanor
Ability to work well independently and as part of a team
Prior experience in technical or retail sales involving electronics or gadgets is advantageous
Experience working on a medical office would be an office
This role offers an exciting opportunity for motivated individuals passionate about technology and customer engagement. We value professionalism, enthusiasm, and a commitment to delivering outstanding service.