Work setting
Urban area
Retail/wholesale establishment/distribution centre
Responsibilities
Tasks
Operate cash register
Operate computerized inventory record keeping and re-ordering systems Provide advice about merchandise
Assist in display of merchandise
Estimate or quote prices, credit or contract terms, warranties and delivery dates
Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease
Maintain sales records for inventory control
Prepare sales, rental or leasing contracts and accept cash, cheque, credit card or automatic debit payment
Answer inquiries and provide information to customers Explain the type and cost of services offered
Issue receipts and other forms
Address customers' complaints or concerns Access and process information
Receive payments Sell merchandise
Arrange for billing for services
Experience and
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