Job Description

Why Henry's

Henry's is Canada's greatest camera store because of our people. Our teams are loyal, principled, and passionate about photography and customer service. We pair creative, talented associates with a curated product selection, competitive prices, and industry-leading services. If that excites you, this could be the right opportunity.

The Role

As a Sales Associate, you'll engage customers, discover their needs, and recommend the right products and services. You'll maintain strong product knowledge, stay on top of promotions, and work with your team to hit store goals--while maximizing your own commission potential.

What You'll Do

Greet, engage, and guide customers to solutions that fit their needs. Demonstrate products and explain technical features in plain language. Maintain up-to-date knowledge of current sales, promotions, policies, and security practices. Support retail operations: restock shelves, organize backstock, and participate in store transfers. Keep the store clean and presentation-ready (e.g., dusting, glass cleaning, merchandising). Process transactions accurately and handle in-store pickup orders. Assist with photofinishing orders and Henry's Learning Lab/course sign-ups. Promote value-add services (e.g., Henry's Extended Life Plan, accessories, newsletter sign-ups). Participate in store events, classes, activations, and community engagement. Collaborate with teammates to meet customer satisfaction and sales targets. Perform other reasonable duties as assigned by the manager.

A Day in the Life

You arrive a few minutes early, review yesterday's results and today's promos, and get inspired by the latest gear. Between customer interactions, you tidy the floor, restock, and test a new 4K demo camera. You ask smart questions to understand a DSLR shopper's experience level, bundle the right accessories, register them for a Learning Lab course, and explain the Extended Life Plan. By day's end, you've helped multiple customers, learned something new, and contributed to the team's targets.

What You Bring

Genuine passion for photo/video and technology; you love talking gear. Strong customer service skills and a consultative sales approach. Clear, friendly communication--able to match different levels of technical understanding. Curiosity and a learning mindset; you like knowing what's new and why it matters. Team-first attitude and comfort in a fast-moving retail environment. Retail or customer service experience is an asset (not required). Availability to work a flexible retail schedule, including evenings, weekends, and holidays.

Why You'll Love It Here

Hands-on time with the latest cameras and content-creation tools. Product knowledge training and opportunities to grow your skills. Team environment with commission potential tied to your results.
We sincerely thank all applicants for their interest. Due to the volume of resumes received, only those selected for next steps will be contacted.

Henry's is committed to an inclusive, barrier-free recruitment and selection process. In accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and applicable legislation, we are pleased to accommodate individual needs throughout the hiring process. If you require an accommodation, please let us know.

This is a verified vacancy for a new role.

Job Type: Part-time

Pay: $17.20 per hour

Benefits:

Store discount
Application question(s):

How would you describe your experience and level of skill with photography/videography? Weekly work hours and schedule may change week by week and seasonally based on business requirements, and the minimum availability required for when you may be scheduled is 2 days during the week (M-F) and 1 day on the weekend (Sat/Sun). Will you be able to meet this minimum availability requirement?
Experience:

Photography: 1 year (required) Sales: 1 year (required)
Work Location: In person