18 Waits is a premium menswear brand that embodies rugged elegance, blending timeless craftsmanship with modern style. Designed and made in Canada, our collections are built for those who appreciate quality, authenticity, and effortless sophistication. Our store is more than a retail space; it's a destination for those who value style, culture, and connection.
We are looking for a highly motivated, top-performing, and stylish Sales Associate to join our tight-knit team. If you're passionate about fashion, thrive in a dynamic retail environment, and love building relationships with customers, we'd love to hear from you.
What We're Looking For
A top seller with exceptional customer service skills
A strong work ethic to set the standard, lead by example, and be a true team player
Excellent knowledge of the contemporary fashion market and trends
A positive attitude and enthusiasm for delivering an elevated shopping experience
Strong organizational skills and the ability to multitask in a fast-paced setting
A problem solver who can work well under pressure and troubleshoot effectively
Strong verbal and written communication skills for engaging with clients and the internal team
A self-motivated and resourceful approach to driving sales and managing store operations
Experience & Skills
3+ years of fashion retail experience
18+ months of fashion retail management experience preferred
Experience with Shopify is an asset
Key Responsibilities
Drive sales and maintain strong client relationships while fostering new ones
Uphold the 18 Waits brand ethos and high standards in customer service and store presentation
Execute opening and closing procedures with accuracy
Maintain inventory reconciliation and ensure product availability
Communicate sales reports and insights with the team
Oversee store maintenance and weekly cleaning duties to uphold a premium shopping environment
Process and manage web orders and shipping preparation
Identify store needs and communicate them to the team
Open availability required, including weekends
To Apply
If this sounds like you, please reach out to Dan at
dan@18waits.com
with your resume and a brief introduction.
We look forward to meeting you!
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