Job Description

About Us

At Textile Apparel, we're committed to ethical fashion and real customer service -- the kind that builds relationships, not just transactions. If you love thoughtful client interactions and working in a beautiful, values-driven retail space, we'd love to hear from you.

Job Summary

As a Keyholder, you'll play a leadership role in daily operations. You'll support the sales team, open and close the store, and ensure every customer experience reflects our high standards of service, ethics, and professionalism.

Responsibilities

Provide genuine, attentive service that builds long-term client relationships Maintain expert-level product and brand knowledge Open and close the store, following all security and operational protocols Serve as Manager on Duty when leadership is off-site Support sales goals and in-store event execution Help train and guide team members when needed Keep the sales floor, stockroom, and common areas clean and organized Receive and organize inventory; maintain stock levels on the floor Assist with special projects as required

Qualifications

Excellent communication and customer service skills Proven sales ability in a customer-focused retail environment. This doesn't mean ringing people through a til. It means building relationships with customers so they ask for you when they return Retail keyholder or supervisory experience preferred Knowledge of apparel, textiles, or fashion is an asset High level of integrity, discretion, and accountability Comfortable working both independently and as part of a team

Working Conditions

Must have flexible availability, including weekends and holidays Able to stand for extended periods and lift boxes when required

Perks

Staff discount Supportive, team-oriented culture Opportunity for growth within a locally owned, ethically minded business

To apply:

Please submit your resume along with a brief cover letter telling us why you'd be a great fit for Textile Apparel. Let your personality show -- we're not just hiring for attitude and skills; we're hiring a teammate.
If you don't include a cover letter, we'll assume you don't want to work with us.

Job Type: Full-time

Pay: $17.85-$22.00 per hour

Expected hours: 40 per week

Benefits:

Paid time off Store discount
Work Location: In person

Application deadline: 2025-08-20