We specialize in hard-to-source interior and exterior home finishing products including flooring, doors, mouldings and especially wood products. Our goal is simple - focus on our customer's needs and provide outstanding customer service. We're more than a local building supply company, and our business model is also very different. Most of our locations are family affairs - independently locally owned and operated, not top-down like most franchise groups. We carry high quality, responsibly sourced products and are committed to providing outstanding value and personalized, one-on-one service to all of our customers. We are proud to have been in business 50 years with stores across Canada and in the Pacific Northwest region of the United States.
SUMMARY OF POSITION
The Sales position is critical to the successful operation of a Windsor Plywood Store. The primary focus is customer service. Our Sales staff work with our customers through the entire sales cycle - from the initial greeting of a customer by name to the final handshake after loading the vehicle. The products require a solution & suggestion-based approach to complement our customers' projects. This ensures a dynamic & exciting sales experience for everyone involved - far different from our competitors.
THE BENEFITS
Gain experience working with a Building Supply Company in business for 50+ years* Competitive Pay | Extended Health Benefit Program
Dental, Pharmaceutical, Travel Insurance, Life | LTD insurance
Paid vacation time & paid Sick-Days
Sales team not required to regularly work Evenings, Sundays & Statutory Days Off
Employee Mental Health & Well-Being program and resources
PERKS
: Employee deep-discounted pricing on all products | Paid-training opportunity
KEY RESPONSIBILITIES
Ensure every customer experience exceeds the customer's expectations -
go the extra-mile"
Promote features/benefits of all products & services provided -
"drive sales"
Actively participate, help develop, and contribute to sales training initiatives
Find innovative methods to supply products to customers currently out of stock
Placing regular stocking & Special Orders and processing front-counter transactions
Actively monitor stock levels, cleanliness, accuracy of signs & store navigation
Handle customer problems & complaints in a positive & constructive manner
Diligently follow check-lists, processes & procedures
KEY REQUIREMENTS
Minimum Grade 12 Education | Prior sales experience is an asset
Applicants with prior Building Supply or Woodworking Industry experience will be given preference. However, applicants with professional skills from other industries will be strongly considered and provided industry training from Windsor Plywood.
Ability to be personable and social with customers to help deliver sales
Prioritize tasks and manage time effectively, always mindful of the customer
Flexible, honest, acting in all situations with professionalism and integrity
Able to deal with changes, delays, or unexpected events in a professional & timely manner
Permanent resident of Canada and a Driver's License is preferred
GENERAL WORKING CONDITIONS
Visual ability to use Computer screens & read small-labels
Auditory ability to use telephone hand-set
Exposure to some wood dust & debris
Busy, high-volume work environment engaging with Contractors, DIYers, & Home-Owners
Applicants must be legally entitled to work in Canada without sponsorship. We thank you for your interest; however, only those selected for an interview will be contacted. #windsorplywoodishiring
Job Types: Full-time, Permanent
Pay: From $20.00 per hour
Expected hours: 40 per week
Benefits:
Dental care
On-site parking
Paid time off
Store discount
Vision care
Flexible language requirement:
French not required
Shift:
8 hour shift
Day shift
Work days:
Monday to Friday
Weekends as needed
Ability to commute/relocate:
Kamloops, BC: reliably commute or plan to relocate before starting work (required)
Application question(s):
Tell us why you are interested in working with Windsor Plywood.
Experience:
Building Materials: 1 year (preferred)
Sales: 1 year (required)
Work Location: In person
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