Sales Associate
Hinton, AB, Canada
Job Description
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Canadian Tire Hinton is hiring evening/weekend staff. The ideal candidate is energetic, positive, and takes pride in their work. For students, there will be opportunities to work 30+ hours through the summer. Summary The Sales Associate team member works in a fast-paced environment that involves constant interaction with customers, delivering friendly and courteous service while explaining product benefits and fulfilling customer needs. This role also involves store maintenance such as stocking shelves, merchandising and general housekeeping. Responsibilities and Tasks Customer Service
- Provides excellent customer service to all customers entering the store.
- Smiles, makes eye contact with and greets customers.
- Guides customer to the location of requested items.
- Locates products in the warehouse.
- Answers questions and provides friendly advice and services to customers.
- Suggests value-added and related products to customers to ensure they go home with what they need.
- Responds to and handles customer inquiries, requests and concerns in a timely manner, over the phone and in person.
- Handles multiple customers in an effective and efficient manner.
- Learns about new products on a regular basis.
- Keeps up to date with in-store promotions, in-store deals and product locations.
- Ensures that retail basics tasks are executed efficiently (e.g., stocking, labels, facing, etc.).
- Stocks shelves and merchandise display areas using modules and planograms as guidelines.
- Plays an active role in the department team by openly sharing opinions and ideas on how to improve department success and by participating in meetings and all training as required.
- Engages in learning activities and listens to feedback to improve their own abilities.
- Complies with company, store and department policies.
- Abides by all health and safety programs and regulations. Reports any observed or potential hazards immediately.
- Uses professional language and maintains a professional appearance (uniform, hygiene, grooming and name tag) when interacting with others.
- Completes other tasks, as required.
- Basic math and typing skills.
- Ability to work under minimal supervision with computerized systems.
- Ability to operate a cash register is an asset.
- Strong orientation towards customer service excellence.
- Highly approachable, customer-oriented individual who thrives on offering exceptional service to customers.
- Strong belief in the Canadian Tire Values of honesty, integrity and respect.
- Effective written and oral communication skills.
- Ability to work in a fast-paced team environment that provides assistance and support to co-workers to achieve common goals.
- Ability to resolve retail and/or customer issues.
- Ability to adapt and cope with challenging and changing situations.
- Positive attitude, punctuality and solid work ethic.
- Standing/walking for 8 hours.
- Lifting and/or carrying of merchandise items, as required, on a regular, frequent and unassisted basis. Merchandise item may vary in weight from \xe2\x80\x9clight\xe2\x80\x9d to \xe2\x80\x9cheavy\xe2\x80\x9d.
- Lifting and turning repeatedly throughout the shift.
- Lifting above the shoulder, from floor to shoulder and floor to waist.
- Ability to go up and down a ladder while carrying merchandise.
- Walking and carrying things at the same time and pushing/pulling, as required
- 4 hour shift
- 8 hour shift
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Job Detail
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Job IdJD2142393
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationHinton, AB, Canada
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EducationNot mentioned