Job Description

Call person for a lasagna factory

We are a growing frozen-food manufacturer specializing in premium lasagna products, including traditional, gluten-free, and vegan offerings. Our focus is on building long-term relationships with retailers by delivering consistent quality, dependable service, and strong sell-through support.

Position Summary

The Inside Sales & Field Account Representative is responsible for contacting retail stores to take orders, manage re-orders, and grow existing accounts through a combination of phone-based sales and face-to-face in-store visits. This role is ideal for someone who is comfortable on the phone, confident in person, and understands relationship-based selling in food or retail environments.

Key Responsibilities

Inside Sales / Phone Responsibilities

Call existing retail accounts to:

Take orders and schedule re-orders

Confirm inventory levels and product needs

Promote new SKUs, seasonal items, or specials

Follow up on leads and previously contacted stores

Accurately enter orders into the system and communicate with production/logistics

Maintain detailed call notes and account records

Meet or exceed weekly call and order targets

Field / Face-to-Face Responsibilities

Visit retail stores in assigned territories to:

Build relationships with store owners, managers, and buyers

Confirm shelf placement, freezer space, and product visibility

Take orders in person and support re-ordering

Introduce new products and merchandising opportunities

Identify growth opportunities within existing accounts

Represent the company professionally in all in-store interactions

Provide basic product education when required

Account Management

Serve as the primary point of contact for assigned accounts

Resolve basic customer issues and escalate when necessary

Support long-term account retention and growth

Coordinate with management on sales trends and feedback from stores

Qualifications & Skills

Experience in inside sales, telesales, or retail sales (food or CPG preferred)

Comfortable making high-volume outbound calls

Confident and professional in face-to-face customer interactions

Strong communication and relationship-building skills

Organized with good attention to detail

Ability to travel locally for store visits

Valid driver's license (if applicable)

Basic computer skills (CRM, order entry, email)

Preferred Experience

Food manufacturing, frozen foods, or grocery retail experience

Experience working with independent retailers or small chains

Order-taking, re-order management, or broker-style sales roles

Compensation

Base pay + performance-based commissions or bonuses (structure to be defined)

Mileage reimbursement for in-field visits (if applicable)

Opportunity for growth as the company expands

Why Join Us

Work with a growing, quality-driven food brand

Hybrid role combining phone sales and in-person relationship building

Clear performance expectations and opportunity to increase earnings

Direct impact on business growth

If you want, I can also:

Create two versions (junior vs senior)

Add commission language (3-5%, per-order, per-account)

Tailor it for Indeed / LinkedIn formatting

Rewrite it to sound more aggressive sales-focused or more relationship-driven

Just tell me which direction you want.

Job Type: Full-time

Pay: $25.00-$35.00 per hour

Expected hours: 40 per week

Work Location: In person