Job Description

Position Title:

SALES ASSOCIATE

Job Type:

FULL TIME

Location:

COQUITLAM

Compensation:

$20.00 - $24.00 per hour

(based on experience)

WINDSOR PLYWOOD

We specialize in hard-to-source interior and exterior home finishing products including flooring, doors, mouldings and especially wood products. Our goal is simple -

focus on our customer's needs and provide outstanding customer service. We're more than a local building supply company, and our business model is also very different. Most of our locations are family affairs - independently locally owned and operated, not top-down like most franchise groups. We carry high quality, responsibly sourced products and are committed to providing outstanding value and personalized, one-on-one service to all of our customers. We are proud to have been in business 50 years with stores across Canada and in the Pacific Northwest region of the United States.

SUMMARY OF POSITION

The Sales/Driver position is critical to the successful operation of the Windsor Plywood Store. The main focus will be sales but willing to help with deliveries when needed. Our Sales staff work with our customers through the entire sales cycle - from initial greeting of customer by name to the final handshake after loading vehicle. The products require a solution & suggestion-based approach to complement our customers' projects. This ensures a dynamic & exciting sales experience for everyone involved - far different from our competitors. The driver role requires pickup and delivery of building materials. This is done along with supporting Yard related activities - including loading & unloading with Forklifts. The role is physically demanding requiring unloading on site by hand.

THE BENEFITS

Gain experience working with a Building Supply Company in business for

50+ years*
Competitive Pay | Extended Health Benefit Program Dental, Pharmaceutical, Travel Insurance, Life | LTD insurance Paid vacation time & paid Sick-Days Sales team not required to regularly work Evenings, Sundays & Statutory Days Off Employee Mental Health & Well-Being program and resources

PERKS

: Employee deep-discounted pricing on all products | Paid-training opportunity

KEY RESPONSIBILITIES

Ensure every customer experience exceeds the customer's expectations -

go the extra-mile"

Promote features/benefits of all products & services provided -

"drive sales"

Actively participate, help develop, and contribute to sales training initiatives Find innovative methods to supply products to customers currently out of stock Placing regular stocking & Special Orders and processing front-counter transactions Ensure all product spaces (shelf, floor, pegs, racks) are adequately stocked Actively monitor stock levels, cleanliness, accuracy of signs & store navigation Handle customer problems & complaints in a positive & constructive manner Diligently follow check-lists, processes & procedures Loading, transporting, and delivering items in a safe, timely manner with our cube van and pick-up truck Providing excellent customer service, answering questions and handling complaints Loading & unloading of Trucks | Yard & Worksites Demonstrate high-knowledge of inventory details, location & stock-levels on Site Demonstrate ability to identify grades, dimensions & species of lumber Required to perform pre-trip and post-trip inspections | Daily equipment inspections follow all Provincial driving rules & regulations Operate Forklift in a diligent, efficient & safe manner

KEY REQUIREMENTS

Strong work ethic and self-motivated/self-directed, with an ability to work independently using sound judgment, logical reasoning skills, and intuition Excellent verbal and written communication skills in English Ability to be personable and social with customers to help deliver sales Prioritize tasks and manage time effectively, always mindful of the customer Flexible, honest, acting in all situations with professionalism and integrity Able to deal with changes, delays, or unexpected events in a professional & timely manner Able to use woodworking machinery for minimal routine cuts to support large projects in the Shop

Valid class 5 Drivers License is required

Permanent resident of Canada

WORKING CONDITIONS

Positional Tasks Standing 60%*
Walking 25%*
Sitting 10%*
Front carry (50lbs) 5%*
Stair/Ladder Climbing 1%*

GENERAL WORKING CONDITIONS

Visual ability to use Computer screens & read small-labels

Auditory ability to use telephone hand-set

Exposure to some wood dust & debris

Busy, high-volume work environment engaging with Contractors, DIYers, & Home-Owners

Applicants must be legally entitled to work in Canada without sponsorship. We thank you for your interest; however, only those selected for an interview will be contacted. #windsorplywoodishiring

Job Types: Full-time, Permanent

Pay: $20.00-$24.00 per hour

Benefits:

Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off Relocation assistance Store discount Vision care Wellness program
Application question(s):

You understand this position requires you to hold a Class 5 drivers license as this role will require you to make deliveries occasionally.
Experience:

Delivery driver: 1 year (required) Woodworking: 1 year (preferred) Customer service: 1 year (required) Building supply: 1 year (required)
Licence/Certification:

Class 5 Licence (required)
Work Location: In person