As a Swatch Sales Associates, you will report to the store management team and will be responsible for achieving sales targets, providing optimum customer service and embodying the brand ambassador duties. You will maximize productivity through product knowledge, customer service and by assisting in meeting key store initiatives. You will possess the following Swatch core competencies: Customer Focus, Action Oriented, Peer Relationships, Creativity and Problem Solving, and Humility and Integrity. RESPONSIBILITIES: CUSTOMER SERVICE & SALES GENERATION \xc2\xb7 Provide prompt and courteous service while completing each transaction in a quick and efficient manner, minimizing delays to the customer. \xc2\xb7 Develop thorough knowledge of all Swatch core and launch products to offer selection guidance to customers. \xc2\xb7 Strive to achieve sales targets. \xc2\xb7 Actively use selling techniques to influence multiple items per transaction (up-selling/cross-selling). \xc2\xb7 Meet and/or exceed Key Performance Indicator (KPI) goals (SPH, UPT, etc.). OPERATIONS \xc2\xb7 Ensure Point-of-Sale (POS) transactions are processed accurately. \xc2\xb7 Assist with effective and timely processing of shipments (received/ transferred), re-pricing, re-tagging, stocking and replenishment according to guidelines. \xc2\xb7 Adhere to opening and closing procedures. \xc2\xb7 Comply with inventory control processes to prevent asset loss (shrink). \xc2\xb7 Follow directives from management and execute store merchandising standards. \xc2\xb7 Ensure all visual and housekeeping standards are met consistently. \xc2\xb7 Serve as a health and safety representative to ensure safety in the workplace; prevent accidents and report all incidents of unsafe conditions and/or practices in a timely manner. \xc2\xb7 Serves as a role model with respect to Swatch policies and procedures (i.e.: dress code, time keeping, shopping discounts, etc.). VISUAL MERCHANDISING \xc2\xb7 Assist in the execution and maintenance of store merchandising standards. \xc2\xb7 Ensure all visual and housekeeping standards are met consistently. OTHER \xc2\xb7 Maintain safety in the workplace; prevent accidents and report all incidents of unsafe conditions and/or practices in a timely manner. \xc2\xb7 Serves as a role model with respect to Swatch policies and procedures (i.e.: dress code, time keeping, shopping discounts, etc.) REQUIREMENTS: \xc2\xb7 Availability to work opening and closing shifts; flexible hours including weekends and holidays. \xc2\xb7 At least 1 years retail sales experience, preferably in fashion and/or accessories. \xc2\xb7 Strong communication skills (verbal & written), including strong relationship building skills. \xc2\xb7 Results oriented with a high level of energy and enthusiasm. \xc2\xb7 Ability to communicate in a clear concise and understandable manner. \xc2\xb7 Must be a self-starter who works well independently and in team environments. EMPLOYMENT STATUS Part-Time, 15 or more hours per week on average. Part-Time employees must maintain open availability to meet the needs of the business and may be required to work more than 15 hours a week, certain holidays and blackout dates. WORKING CONDITIONS Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS. Job Types: Part-time, Permanent
Part-time hours: 10 - 25 per week Salary: From $16.10 per hour Benefits:

• Store discount

Day range:

• Holidays
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Burnaby, BC V5H 4L9: reliably commute or plan to relocate before starting work (required)

Experience:

• Retail: 1 year (preferred)

Work Location: One location