Job Description

UW Whitby is Durham's leading Promotional Advertising and Customer Acquisition company. Our team is committed to developing a unique and innovative approach in creating and executing promotional marketing campaigns for our client, a Canadian leader in the telecommunications industry. Our primary objective is to increase our clientxe2x80x99s visibility through brand promotion while simultaneously expanding their customer base. If you're motivated and passionate about technology, we would love to hear from you!As a Customer Sales Assistant at UW Whitby you will learn all of the industryxe2x80x99s latest promotional sales and marketing techniques. You will receive hands-on training from competent managers and staff to show you exactly how to deepen customer connections to our clientxe2x80x99s cutting-edge products and services while also providing them with the best-in-class service.Key Accountabilities

• Become familiar with our clients' products and services to ensure you can offer customers the right packages
• Understand how our clients' technology can enhance and simplify customers' lives
• Proactively engage and establish strong relationships with customers, making them feel valued and at ease from the first point of contact
• Deliver a personalized, client-centric experience, fostering strong and lasting relationships to drive repeat business and enhance brand loyalty.
• Collect meaningful client information throughout the client journey to understand their preferences and customize the service provided to them.
• Provide exceptional client experience, focusing on hospitality and elevation through selling skills
• Use effective selling techniques in a natural, warm, and elevated manner
• Select the right products matched to client needs and benefits and effectively use upselling techniques.

• Be part of a successful team with acknowledged accomplishments
• Uncapped commission structure with additional bonuses
• A culture that supports leadership growth through training and mentoring.
• Fun team-building activities and weekly team nights
• Travel opportunities for networking, conferences, and leadership development.
• A lively and inclusive work environment with a team that feels like family

• Minimum of a high school diploma
• At least one year in Customer Service, Sales, Retail, or Hospitality type roles
• Proven ability to drive and exceed individual and store results and build lasting relationships with customers and colleagues.
• High degree of ethics, professionalism, integrity, and ability to inspire trust and collaboration amongst colleagues.
• Flexibility to work a full-time retail schedule, which will include weekends
• Excellent commercial awareness and client attitude.
• High flexibility and ability to adapt to different clients and complex situations.
• Excellent communication skills.
• Ability to work in a fast-moving and dynamic environment

UW Whitby