To represent Inn at Laurel Point in all guest interactions as "A refined coastal experience in a waterfront city setting, guided by sincere, friendly service, to create remarkable memories" Reporting to the Director of Sales and Marketing, the successful candidate will work collaboratively within our sales team and be main support to the Sales Department.
Responsibilities:
Prepare sales proposals, estimates and agreements on behalf of Sales team and ensure this is completed in a timely manner
Quickly respond to all leads in partnership with Sales Manager and maintain strong relationships with clients
Accurately enter and maintain Opera database with group bookings, prospected lead lists and record details from client communication
Prepare contract files, collect deposits, ensure file accuracy, and confirm all details before handing over to the Event Department
Responsible for assisting with tour, wholesale and business travel market
Support and act as an ambassador to the Sales Team while they are out of the office
Perform site inspections when required and assist with FAM visits and client events
Participate and contribute in Sales meetings
Manage booking pace and month end reporting
Manage and order promotional material, including Sales and Events team gifts and giveaways in partnership with Director of Sales & Marketing Manager
Support Events and Marketing Administration while out of the office or on vacation
Any other duties deemed necessary to fulfill the role
Qualifications:
Minimum two years of experience in Sales, Events, or a Reservations and/or Front Office department in hospitality and tourism industry
Post-secondary education in Hospitality & Tourism Management or related field an asset
Extensive administrative experience is required
Excellent written and verbal communication skills is required
Positive "can do" attitude is required
Ability to work well independently as well as a member of multiple, integrated teams
Proven organizational skills with the ability to establish work priorities and remain flexible in working hours
Confident, well groomed, professional presentation and demeanor
Passion for guest service
Excellent time management skills
Intermediate to advanced computer skills using MS Word, Excel, PowerPoint, Outlook
Knowledge of Opera Property Management System is an asset
Must be able to embrace the 4 core values of the Laurel Point Inn: Excellence, Respect, Curiosity and Stewardship
Reports To:
Director of Sales & Marketing
Closing Date:
Please submit your application as soon as possible as applications are reviewed daily
Apply Now! Please email your resume to careers@laurelpoint.com. For more information, please visit our Careers page at www.laurelpoint.com/careers
What's in it for you?
Competitive Wages
A fun & friendly workplace culture that embraces diversity
Cross-training opportunities to grow your skills
Best staff meal in town and by the way, it's free!
Complimentary parking on non-restricted days during the off-season
Comprehensive benefits package
Colleague of the month recognition program
BBQs on our stunning Terrace patio, free themed year-end Gala to thank you