to join our dynamic team in Barrie, ON. This role is essential to our inside sales operations and plays a key part in supporting our customers and sales team. As the internal sales "expert," you will manage customer inquiries, prepare accurate estimates, and collaborate with technicians and sales reps to ensure customer satisfaction and project success.
Who We Are
At Canadoor Garage Doors, we're redefining the garage door industry with professionalism, top-tier products, and a passion for exceptional customer service. Our team is the backbone of our success, and we take pride in fostering a positive, growth-oriented work environment. If you're looking for a workplace where you're valued, supported, and given the tools to build a long-term career--this is it!
We partner with the most trusted manufacturers in the industry, ensuring our customers receive only the best in quality, durability, and aesthetics. And because we believe in investing in our team, we offer stable employment, competitive pay, and a comprehensive benefits plan--including a pension program to help you secure your future.
Position:
Full-Time
Compensation:
$55,000 - $60,000 per year
What You'll Do
? Respond to customer inquiries via phone and email with accurate product information and recommendations.
? Prepare detailed and accurate cost estimates based on blueprints, specifications, and project documents.
? Analyze labour, materials, and overhead costs to determine pricing.
? Collaborate with Sales Reps and Technicians to ensure alignment on scope, timelines, and pricing.
? Negotiate pricing with suppliers and subcontractors to optimize cost efficiency.
? Adjust estimates as needed based on scope or specification changes.
? Provide quotes and estimates to both commercial and residential customers.
? Maintain organized and accurate project records and correspondence.
? Assist with bids and tenders.
? Assist customers in identifying their needs and recommend suitable products/services.
? Ensure all customer expectations regarding quality and service are met.
? Follow internal Standard Operating Procedures (SOPs) and company policies.
? Communicate professionally with both internal and external stakeholders.
? Report any process issues or non-compliance concerns.
? Perform other duties as assigned.
What You Bring to the Table
Strong analytical skills and attention to detail.
Prior sales experience and excellent customer service skills.
Proficient in MS Excel and able to learn CRM systems.
Comfortable using a computer and telephone for regular communications.
Excellent verbal and written communication skills.
High school diploma, G.E.D or equivalent.
Ability to multitask and thrive in a fast-paced environment.
Estimating experience or construction background is an asset.
Why Join Us?
? Competitive pay
? Health and dental benefits
? Supportive, team-oriented work culture
? Opportunities for career growth and development
? Comprehensive pension plan to help you plan for your future
? Consistent, stable work with a trusted company
If you're ready to take the next step in your career with a company that values your skills and ambition, we want to hear from you!
Apply today and start your journey with Canadoor Garage Doors!
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Requirements
Employment Type:
Part-time
Work Hours:
20 to 30 hours work
Required Education:
High school or equivalent
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Required Experience:
None(1) years
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