Job Description

Sales Assistant (Part-Time, 30 hrs/week -- 5 hrs/day x 6 days)

Location: Brantford, ON

Start: ASAP

Schedule: 5 hours/day, 6 days/week (weekends required)

About Us

We operate four growing businesses:

Blushing Greens / True North Peppers - hot peppers & specialty horticulture True North Disc Golf & Pickleball - retail/wholesale sporting goods True North Vapor - vape retail & wholesale distribution (19+ environment) Max's Production Studio - media & production services
The Role

We're hiring a Sales Assistant to support front-line sales across brands: answer inquiries, book sessions/orders, keep displays accurate, and run light outbound (including cold calling) to book appointments and open/expand accounts.

What you'll do

Customer support: greet, message/DM, phone, and email; answer product questions; process POS sales, holds, pickups, and basic shipping. Appointment setting: book studio sessions, take deposits, confirm day-of details; schedule wholesale calls/demos. Cold calling & follow-ups: daily call blocks to past leads/local businesses; log notes in a simple CRM/sheet; send CASL-compliant follow-ups. Merch & inventory: tidy displays, restock, quick cycle counts; flag low stock. Order support: prepare/pack small orders; accuracy > speed. Light content support: quick product clips/photos for socials when needed. Cross-brand flexibility: peppers/seedlings advice, basic disc/pickleball guidance, vape compliance (ID checks, 19+). Admin basics: maintain clean records, issue receipts, simple reports on calls, bookings, and sales.
What you bring

1+ year retail/front desk or inside-sales support (you're comfortable on the phone and in person). Clear communication, organized, reliable; can juggle multiple brands without dropping balls. POS (Square/Shopify/Lightspeed or similar), email/DMs, and basic spreadsheets. Weekend availability; able to lift 35-40 lb occasionally. Valid driver's licence is an asset.
Nice to have

Experience with wholesale/B2B or appointment setting. Basic content capture/editing and/or studio/event familiarity.
Pay & Growth

Competitive hourly + incentives for booked sessions/wholesale wins. Staff discounts across brands; path to Sales Lead / Brand Coordinator for strong performers.
We're committed to an inclusive, barrier-free recruitment process. Accommodations are available upon request for applicants with disabilities at any stage.

Job Types: Part-time, Permanent

Pay: From $19.00 per hour

Expected hours: No less than 30 per week

Work Location: In person