Stephenson's Rental Services is a Canadian owned and operated success story and a trusted leader in the equipment rental industry. We don't just rent equipment - we fuel projects, power progress, and help our customers get the job done right. We proudly serve customers in Alberta, Ontario, and Quebec by way of our values: Respect, Passion, Simplicity, Progressive Thinking and Family Focus. We're looking for hands-on and team-focused individuals who thrive in a fast-paced environment to join our family.
Job Summary
The Sales Associate is a customer facing employee charged with selling products, taking orders, resolving customer issues and professionally representing Stephenson's at all times. Primary responsibility focuses on providing exceptional sales and service to all existing and prospective customers. Areas of concentration include product knowledge, systems, customer service, sales, business management, inventory control, administrative routines and housekeeping.
Requirements
High school diploma or equivalent
Minimum 2 years customer service experience preferably in rental equipment services, home improvement centers or a similar background.
Working knowledge and understanding of construction equipment is an asset.
Exceptional communication skills and effectively able to deal with customers in person and on the phone
Able to multi-task and work effectively in a fast-paced environment
Must be able to lift up to 50lbs on a regular basis
Responsibilities
Support our Customers' needs by knowing how to operate rental equipment, explain its application, and relate appropriate add on merchandise
Maximize sales opportunities with every customer
Book reservations
Anticipate customer needs and follow up on all leads
Demonstrate enthusiasm with customer
Safely load, transport, and operate various equipment including: construction equipment, heating equipment, and fuels and explain how they operate to customers.
Maintain inventory documentation and levels to minimize stock outs
Maintain accurate pricing and display
Ensure proper equipment levels are available to minimize lost rentals
Anticipate product demand, track availability, and ensure equipment is "rental ready"
Adhere to all Company Safety Policies
Ensure the promotion of safe work practices to all staff, customers, suppliers and contractors by reporting any workplace hazards to help eliminate them
Use all personal protective equipment as required
Maintain knowledge of relevant legislation
Attend any training programs sponsored by the Company that relate directly to the Health and Safety of the position
Other duties as assigned
Why you'll love working here
Safety is our #1 priority
Competitive hourly wages with bonus opportunities
Paid time off
Company paid benefits including health, dental and vision care
Life insurance and RRSP matching
Annual uniform and PPE allowance
Discounted gym membership and exclusive store discounts
Internal training, career development, mentorship, and apprenticeship opportunities
A tight-knit team that treats you like family
We are thankful to all applicants and will reach out to those that qualify.
Stephenson's Rental Services is an equal opportunity employer that values diversity and inclusion in the workplace. We encourage all qualified applicants to apply, including people with disabilities. Accommodations are available upon request throughout the selection process.
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