Job Description

Job description Responsibilities:

• Build and maintain travel products, including creating new itineraries and packaging, negotiating with suppliers, and ensuring high-quality customer experiences
• Perform B2C sales and marketing duties to meet sales target
• Ensure the smooth of online booking functions and optimizing the user experience
• Manage the company's social media channels and blog; create compelling copywriting, visuals, and videos that engage our target audience to increase brand awareness and drive traffic
• Respond promptly and professionally to customer inquiries through various communication channels, including phone, email, and chat, providing accurate information about our travel products and services.
• Handle the entire booking process from inquiry to confirmation, ensuring a seamless customer experience.
• Follow up with customers after their booking to provide additional support and gather feedback.

Minimum Qualifications:

• At least 1 years experience in tourism or sales and marketing, Major in Tourism or Hospitality preferred
• Proficiency in Graphic Design, Canva, Photoshop & AI preferred;
• Experience with EDM, SEO and social media marketing
• English and Chinese Language.

Job Types: Full-time, Permanent Salary: $35,000.00-$40,000.00 per year Job Types: Full-time, Permanent Salary: $35,000.00-$40,000.00 per year Benefits:

• Casual dress
• Company events
• On-site parking

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Weekend availability

Supplemental pay types:

• Bonus pay

COVID-19 considerations:
NO Ability to commute/relocate:

• Calgary, AB T2A6J4: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Travel Agents: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: In person Expected start date: 2023-06-05