Job Description

Job Overview

We are looking for an organized, dependable, adaptable and customer focused assistant operations manager and sales person to support our busy wedding and events venue. This position reports to the operations manager and is responsible for event sales, administration of client records, participating in planning and organization of venue activities, and providing on-site support for weddings. The role is ideal for someone who enjoys sales, pays attention to detail, works well in a fast-paced environment, and is comfortable interacting with clients both in person and by email.

Key Responsibilities

Venue Sales

Manage incoming leads and initial inquiries, book appointments with prospects. Lead venue tours. Collect data and information on prospects and general sales actitivties. Prepare and send contracts, collect payments, issue receipts, open and maintain client records/files. Distribute onboarding materials and direct couples to the appropriate team member for planning and coordination. Track customer engagement and ensure that key procedures are completed and records maintained.

Venue Marketing

Assist with preparation and attend trade shows, open houses, menu tasting and promotional events. Support planning for non-wedding events Monitor, update, develop and maintain venue marketing and sales materials such as the wedding package. Support the venue's social media activities.

Venue Operations

Participate in the preparation of event day planning documentation Coordinate event day logistics such as booking snow removal or other operational services as required. Attend decor intake and assist with set-up. Work alongside decor staff to ensure the setup is complete to required standards. Greet guests at weddings and provide on-site support; assist in service roles as required. Act as backup wedding coordinator. Participate in maple restaurant operations.

Qualifications

Completion of post-secondary education. 2 years experience working in the hospitality sector, ideally direct involvement in weddings and special events. Demonstrated organizational skills and the ability to manage multiple projects and activities Strong English communication skills-both written and verbal. Proficiency in other languages is welcome. Customer oriented with a professional and warm demeanor. An aptitude for collection of information, maintaining files and records with attention to detail and accuracy. Willingness to regularly work evenings, weekends and variable seasonal hours. Comfortable using computers and electronic devices, utilizing standard software. Ability to take initiative and step into coordination roles when needed.

What We Offer

A dynamic role with varied responsibilities throughout the year.

A positive and collaborative team environment.

Ability to complete some aspects of work from home.

Hands-on experience in a unique, high quality venue.

Opportunities for professional growth within a well-established venue.

Job Type: Full-time

Pay: From $50,000.00 per year

Benefits:

On-site parking
Work Location: In person