Job Description

Job Title: Administrative Assistant / Sales Associate

Location:

1004 Chester Cres, Harcourt, ON K0L 1X0

Company:

Kingdon Timber Mart (Harcourt)

Job Type:

Full-Time / Part-Time

Schedule:

Monday to Friday, Some Saturdays

Company Overview

Kingdon Timber Mart is a leading retailer in the lumber industry, dedicated to providing high-quality timber and related products to our customers. We pride ourselves on our commitment to exceptional service and community engagement.

Summary:

The Administrative Assistant / Sales Associate is a dual-role position responsible for supporting day-to-day administrative functions while also providing outstanding customer service and sales support on the retail floor. This role is ideal for a highly organized, customer-focused individual who can juggle multiple priorities in a fast-paced environment.

Key Responsibilities:Administrative Duties:

Perform clerical tasks such as filing, data entry, and handling phone and email communications. Maintain and update pricing, inventory, and product information in the POS or ERP system (e.g., Epicor, BisTrack). Process customer invoices, orders, purchase orders, and returns. Assist in preparing reports, presentations, and internal documents as needed. Schedule appointments, meetings, and deliveries. Support store leadership with payroll, scheduling, or HR-related admin tasks, if required.

Sales & Customer Service Duties:

Greet and assist walk-in customers, providing product information and recommendations. Process sales transactions accurately at the point of sale. Help maintain store merchandising and displays. Respond to inquiries about product availability, pricing, or lead times. Follow up on customer quotes, special orders, and deliveries. Assist with resolving customer concerns or complaints in a timely and professional manner.

Qualifications:

High school diploma or equivalent; college or business admin education is an asset. 1-3 years of administrative or customer service experience, preferably in retail or sales. Strong computer skills (Microsoft Office Suite, POS systems, and email). Excellent organizational skills with attention to detail. Strong interpersonal and communication skills. Ability to multitask and stay calm under pressure. Basic knowledge of building materials, hardware, or related products is an asset.

Working Conditions:

Combination of office and retail floor duties. May be required to lift up to 25 lbs occasionally. Requires standing and walking for extended periods. Occasional weekend or evening shifts may be required.

Why Join Us:

Supportive team environment. Opportunities for growth and cross-training. Locally owned business with a community-focused mission.
Job Type: Full-time

Pay: $20.00-$25.00 per hour

Additional pay:

Bonus pay Overtime pay
Benefits:

Dental care Extended health care On-site parking Paid time off RRSP match
Schedule:

Monday to Friday Weekends as needed
Language:

English (preferred)
Work Location: In person