Job Description

Green Thumb Supply Co.

is the new certified Stihl dealer in Leduc, Alberta. We specialize in lawn and garden tools and equipment, arborist supplies, and small engine repair. This is an excellent ground-floor opportunity for someone who is highly proficient in sales and customer service to take part in building a great business that the people of Leduc will come to know and love.

Please include your cover letter along with your resume when applying for this position.

Duties include

Serve customers by selling products and meeting customer needs in a friendly and courteous manner. Ongoing development of brand and product knowledge in order to facilitate effective sales conversations with customers in person, over the phone, and over email. Assistance in marketing activities including mailing lists, digital flyers, advertising, etc. Keep management informed on store activity, potential sales, customer requests for products/ brands, etc. Resolves customer complaints by investigating problems, developing solutions, and making recommendations to management. Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks. Engaging in discussion with customers regarding parts required for their repairs, costs, etc. Reading and interpreting schematic diagrams, manuals, catalogues, lists, etc., to determine repair and parts requirements Load and unload materials by hand or by the use of a mechanical forklift. Indicate part numbers, description, quantity and codes on stock issue forms and equipment repair order sheets. Take action to resolve safety issues. Complete house keeping duties to maintain the sales floor and shop in a clean, tidy and safe condition and parts catalogues, price tags and other reference materials current.

The ideal candidate will possess the following qualifications:

3+ years experience working in a similar setting - Sales, service, retail Demonstrate a high level of mechanical aptitude Demonstrate excellent customer service skills, have a positive attitude and ability to communicate effectively Excellent organizational skills Proficiency in basic software for inventory, POS, internet browser use, Microsoft Office applications (Excel, Word, Outlook), etc. Ability to take initiative and work independently as well as in a team environment Have a valid Class 5 driver's license, a reliable source of transportation, and a clean driver's abstract
Job Type: Part-time

Pay: $17.00-$20.00 per hour

Expected hours: 20 per week

Benefits:

Casual dress On-site parking Store discount
Application question(s):

Do you currently reside in the Edmonton/ Leduc area?
Education:

Secondary School (preferred)
Experience:

Customer service: 3 years (required) Sales: 3 years (preferred) Mechanical knowledge: 1 year (required)
Work Location: In person