Job Description

Job Summary

As a Sales Advisor at Viking Motors, you will play a crucial role in helping customers find the perfect vehicle to meet their needs. You will be responsible for providing a high level of customer service, understanding customer needs, presenting product options, and closing sales. This position requires a proactive approach, excellent communication skills, and a deep understanding of our GM vehicle lineup.

Key Responsibilities

Customer Engagement

: Greet customers promptly and professionally in the showroom and on the lot. Build rapport and establish trust through active listening and personalized service.

Needs Assessment

: Conduct thorough needs assessments to understand customers' vehicle preferences, budget, and lifestyle requirements. Provide expert advice and recommendations based on these assessments.

Product Knowledge

: Maintain comprehensive knowledge of the full GM vehicle lineup, including features, specifications, pricing, and promotions. Stay updated on new models and technological advancements.

Test Drives

: Arrange and accompany customers on test drives, highlighting key features and benefits of the vehicles. Address any questions or concerns customers may have.

Sales Process Management

: Manage the sales process from initial contact to final delivery. Prepare and present financing options, trade-in evaluations, and negotiate terms to achieve mutually beneficial agreements.

Customer Follow-Up

: Conduct post-sale follow-ups to ensure customer satisfaction, address any issues, and foster long-term relationships. Encourage repeat business and referrals.

Team Collaboration

: Collaborate with the finance, service, and management teams to ensure a seamless customer experience. Participate in sales meetings and training sessions.

Sales Targets

: Meet or exceed monthly and quarterly sales targets and performance metrics. Contribute to the overall sales goals of the dealership.

Qualifications

Experience

: Previous sales experience in the automotive industry or a related field is preferred. Experience with GM vehicles is a strong asset.

Communication Skills

: Excellent verbal and written communication skills. Ability to effectively present information and respond to customer inquiries.

Customer Service

: Demonstrated commitment to providing exceptional customer service. Ability to handle customer concerns with empathy and professionalism.

Interpersonal Skills

: Strong interpersonal skills with the ability to build and maintain relationships with customers and team members.

Product Knowledge

: Passion for the automotive industry and a deep understanding of GM vehicles.

Technical Skills

: Proficiency with computers and dealership management software (e.g., CRM systems).

Adaptability

: Ability to work in a fast-paced environment and adapt to changing priorities.

Valid Driver's License

: Must hold a valid driver's license with a clean driving record.
Job Types: Full-time, Permanent

Pay: $40,000.00-$70,000.00 per year

Benefits:

Company events Dental care Disability insurance Extended health care Flexible schedule Life insurance On-site parking Paid time off Vision care
Experience:

Automotive Sales: 2 years (preferred)
Licence/Certification:

Driving Licence (required)
Work Location: In person