Job Description

Patsnap is an AI-powered SaaS platform that transforms the way global businesses innovate and collaborate across IP and R&D teams. Our connected innovation intelligence product suite helps 12,000+ customers worldwide bring new inventions to market faster. Our $300M Series E funding round brings our valuation to a $1 billion unicorn status, and we still have a remarkable amount of growth ahead.

We have a vibrant and diverse team with offices in Toronto, London, Beijing, Shanghai, Suzhou, and Singapore. Our hyper-growth trajectory is powered by our people, and we are proud of our company vision, values, and entrepreneurial spirit. We are committed to fostering an inclusive environment where talent thrives and ideas bloom.

Role Summary:

As a Sales Administrator, you will be responsible for adopting and rolling out AI tools to maximise effectiveness in account & lead management and distribution. Your core day will be using existing tools and building new AI processes to enable the best output as a Sales Administrator, as you will provide data extraction and research support in building a pipeline of leads for our Sales Development team. You will be collecting data on potential client business information, job titles, and contact information, empowering our Sales Development team to make cold calls. You will be able working on qualification of accounts across the business to ensure we are targeting the right people at the right time. In addition, you will work with sales leadership to pilot and roll out new programs when it comes to lead and account distribution ensuring the success of these programs at scale.



This is a hybrid position in our Toronto office with the expectation of coming in three times a week (Monday, Tuesday, and Thursday).

What You'll Be Doing

+ Track and maintain a lead generation database of potential clients and accounts. + Extract data from Patsnap's platform into the right format for the task including excel, AI tools and other in-house systems.
+ Research contact information and titles for Patsnap customer personas.
+ Provide accurate and timely information to management.
+ Develop an understanding of Patsnap's products, services, and user personas.
+ Become proficient in the sales enablement tech stack (ie. Salesforce, LinkedIn Sales Navigator, ZoomInfo, Lusha, GPT) to enable efficient lead sourcing to hit role-specific OKRs.Test, evolve and develop new tools and processes at the direction of Sales Leadership, Rev-Ops and your own initiative.
+ Work on ad-hoc data projects to help Sales leadership's decision-making.

About You:

+ You pride yourself on your organizational skills and attention to detail. + You are tech-savvy and are interested in your first role in a software company.
+ You are a self-starter with a proactive and positive attitude.
+ You are task-oriented and like to get things done.
+ A Bachelor's Degree and previous work or internship experience are nice-to-haves.

What You'll Love:

+ Five weeks of paid vacation + five sick days. + One additional vacation day per year of service up to a maximum of 5 additional days.
+ Two company-paid community volunteering days.
+ Health and dental benefits for you and your dependents from day one.
+ RRSP matching.
+ Hybrid work environment + WFH stipend for your home office set-up.
+ Paid parental leave policy.
+ A 24/7 employee assistance program which provides access to virtual healthcare, therapy, financial and legal assistance, wellness counselling and resources for family support.

Our Values:

+ Integrity: We hold each other accountable for our actions. + Leadership: We lead by example and inspire each other to reach for new heights.
+ Openness: We are open and honest and share our ideas with care and consideration.
+ Growth: We are lifelong learners who aspire to improve each day.
+ Innovation: We seek out new ways to solve problems.
+ Customer: Our customer is at the center of everything we do. Their success is our success.

Patsnap is proud to be an equal opportunity employer that champions diversity, and we are committed to providing appropriate accommodations. Even if you don't meet 100% of the above qualifications, we encourage you to apply and tell us why you'd be a great fit for this role! If you require any accommodations during the interview process, please email us at recruitment@patsnap.com so we can best support you.