Job Description

The Sales Administrator, Marketing and Sales is responsible for all administrative duties to support the Sales Representative and to provide an ultimate Customer Experience for all Minto customers. This position is for our Kanata Sales Office.
Key Responsibilities and Accountabilities:

• Answer telephones and inquiries, handing off to Sales Reps for Sales-related issues;
• Welcome and greet all visitors to the sales centre; quickly acknowledge customers' presence and hand off to Sales Rep;
• Prepare sales documents including the Agreement of Purchase and Sale (APS) prior to scheduled appointment;
• Review all sales files for accuracy; return to sales representative for correction as required; final review and process of sales file to Head Office;
• Maintain and update monthly sales register;
• Assist with entering data from contact cards into database, checking for previous registration for broker and Minto referrals, advising of issues for sales representatives to follow-up with broker/customer when required ;
• Maintain & update marketing and sales reports as required;
• Order and maintain Marketing and Sales materials;
• Conduct inspections to ensure sales centre & models are always kept neat & clean, ensuring all decorated areas are also in order; report any concerns accordingly (weekly);
• Prepare amendments for sales representatives' follow-up with customer;
• Prepare & maintain specific reports for Sales Office advising of outstanding items to be addressed;
• Maintain filing system and inventory of office supplies;
• Maintain local competition database with direct comparison to Minto (monthly);
• Attend and participate in sales meetings as required;
• Write meeting minutes as required;
• Take initiative to improve processes and solve problems;
• Assist in scheduling appointments for sales representatives when required ;
• Assist in entering data in traffic form when required ;
• Support management and sales representatives with administrative and sales related tasks;
• Assist with the set-up of new sales centres at operational level;
• Required to work weekends
• All workdays are expected in office
• Other duties within the scope, spirit and purpose of the job, as requested by management.

• High School Diploma or related work experience

• Experience in a sales environment preferably real estate or new home sales

• Strong knowledge of Microsoft Applications (Outlook, Excel, Word)
• Knowledge of community amenities
• Knowledge of new home builder products
• Excellent interpersonal skills and a positive, friendly attitude with customers and the public
• Works efficiently in a team environment
• Has strong attention to detail skills
• Knowledge of SalesForce and associated integrated applications considered an asset
• Bilingual (English/French) considered an asset