Job Description

Role Overview

The

Sales Administrator

is accountable to ensure:

Sales contract administration is proactive, well organized and effectively supports sales, operations or financial work. Accurate, timely and complete sales information is entered into and maintained within Trux, the CRM or other tracking applications. Sales quotations and customer interactions are supported with high quality, targeted sales information. Reporting is timely, accurate and effective.

Key Responsibilities:

Sales Information Management

Maintain accurate customer data, RFPs, and visit records in CRM systems (CWS/MWM/Bristal); ensure TRUX Customer Master List is current. Organize and control documentation according to procedures, ensuring clear, accessible records for audits, changes, and contract validation. Support management by gathering and analyzing sales information to improve reporting practices. Monitor and process sales team commissions with accuracy and timeliness; resolve discrepancies and enhance tracking systems. Complete contractor pre-qualification applications and evaluate marketing tools to improve effectiveness.

Inside Sales

Prepare and deliver quotations for Account Managers in a timely, detailed manner. Manage house accounts, maintain strong customer and broker relationships, and support revenue growth. Ensure subcontractors meet customer account setup and pre-qualification requirements.

Contract Execution & Coordination

Review contracts for management approval and administer service level agreements with major clients. Track milestones, renewals, rate adjustments, and contract changes; notify relevant teams in advance. Facilitate effective communication of contract details to internal and external stakeholders. Manage project correspondence, change orders, and ensure continuous improvement of contract administration processes.

Sales Team Support

Assist in updating sales staff on policies and procedures; attend sales meetings. Maintain accurate records throughout sales hiring and training, including CRM onboarding.

Candidate Profile - What You Bring:

Qualifications

Strong attention to detail and a commitment to accurate data management. Excellent communication skills and ability to collaborate across departments. Proficiency with CRM systems, AI tools, Excel, and reporting platforms. Ability to manage multiple priorities in a fast-paced, deadline-driven environment. Proactive mindset with a passion for process improvement and supporting sales operations.

Skills & Experience

1-2 years of experience in sales, customer service, or large contract administration is an asset. Highly comfortable with computer applications, databases, TRUX, spreadsheets, and presentation tools. Strong organizational skills with the ability to support diverse stakeholders. Effective problem-solving, conflict resolution, and teamwork under pressure. Proven customer service capability and consistent delivery of high-quality results. Demonstrated professionalism and a strong track record of reliability and performance.
Job Types: Full-time, Permanent

Pay: $55,000.00-$60,000.00 per year

Benefits:

Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off
Ability to commute/relocate:

Calgary, AB T2C 4T3: reliably commute or plan to relocate before starting work (required)
Application question(s):

Do you have experience using TRUX, databases, and spreadsheets? This role may require a background check. Are you willing to proceed if required?
Experience:

Contract Administration: 1 year (preferred)
Work Location: In person