Join our Calgary team as a Sales Administrator- a key support role that blends customer service, product knowledge, and coordination of incoming materials. This position is ideal for someone who thrives in a fast-paced environment and enjoys providing excellent customer experience while ensuring smooth branch operations.
Primary Responsibilities:
Deliver exceptional in-person and phone-based service to walk-in and retail customers.
Prepare and process quotes, orders, and sales documentation for rebar and related products.
Answer product inquiries, offer basic technical guidance, and refer detailed questions to appropriate teammates.
Follow up on outstanding quotes and provide updates to customers as needed.
Support collection efforts and help resolve customer issues or claims professionally.
Develop and maintain strong working relationships with customers and vendors.
Assist with basic pricing and estimating activities for standard retail orders.
Receive and inspect incoming materials and supplies, ensuring accurate documentation and data entry.
Reconcile shipping paperwork, update inventory records, and flag any discrepancies for correction.
Coordinate with the Shop Manager and other team members to ensure efficient material flow and availability.
Assist in organizing inventory and retail storage areas, maintaining a clean and safe workspace.
Prepare and file necessary paperwork accurately and on time.
Other duties as required
Minimum Qualifications:
High school diploma or GED required
Strong written and verbal communication skills
Proficiency with Microsoft Office (Outlook, Word, Excel)
Excellent customer service and organizational abilities
Detail-oriented with the ability to manage multiple priorities
Comfortable working both independently and as part of a team
Preferred Qualifications:
Post-secondary diploma in business, construction, or a related field
Previous experience in retail, construction, or warehouse environment
Familiarity with rebar or steel products is an asset, but not required
Working Conditions & Special Demands:
Overtime may be required during peak periods
Role involves office work with occasional time in the warehouse or yard
Must be comfortable standing, bending, and lifting moderately heavy materials during receiving tasks
The Deadline for Applying is:
August 1st. 2025
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