Job Description

About Draganfly:
Draganfly Inc. (the "Company") has been a recognized technology leader within the commercial UAV space for over two decades. We helped establish the commercial market & adoption of multi-rotor helicopters for public safety, agriculture, aerial imaging, & more. As a leader who helped shape the industry, Draganfly's focus is on the sale of drone products and services, contract engineering & custom integration product development, and health monitoring products and services.
About the Role
Draganfly Innovations is on the lookout for a highly organized and detail-oriented Sales Administrative Assistant to support our fast-paced Sales team.
In this role, you'll be the dependable force behind our sales operations, ensuring everything runs smoothly so the team can stay focused on what matters most: our clients and growth. You'll handle day-to-day administrative tasks, maintain accurate records, coordinate meetings and travel, assist with event logistics, and keep our CRM systems up to date. Your work will be essential in helping the team stay efficient, responsive, and client-focused.
We're looking for someone who thrives in a support role, enjoys solving problems before they arise, and takes pride in being the person others rely on. You should be tech-savvy, comfortable juggling multiple priorities, and have a knack for keeping things organized even when the pace picks up. This isn't a strategy role -- it's a hands-on, get-things-done position for someone who loves being the reliable backbone of a high-performing team.
If you're ready to make a meaningful impact behind the scenes, we'd love to hear from you.
Key Responsibilities

• CRM Support: Maintain and update customer records in our CRM system with precision, ensuring all data is accurate, current, and easily accessible for the sales team.
• Outreach Programs Support: Support the Sales Manager with ongoing outreach programs
• Documentation Preparation: Assist in drafting and formatting proposals, contracts, and sales materials that reflect our brand and professionalism, helping the team present polished deliverables to clients.
• Scheduling & Coordination: Help organize meetings, calls, and follow-ups for the sales team, managing calendars and ensuring everyone is aligned and prepared for client interactions.
• Event Assistance: Support the planning and logistics for trade shows, product demos, and other sales events, helping ensure smooth execution and a strong brand presence.
• Client Follow-Up: Reach out to clients to gather missing information, clarify order details, or confirm next steps, acting as a reliable point of contact to keep communication flowing.
• Expense & Reporting Support: Help with submitting expense reports, tracking administrative tasks, and supporting internal reporting processes to keep operations efficient and transparent.

Who are you really?

• You get a weird amount of joy from color-coded calendars, clean data, and checking things off your to-do list -- and honestly, we love that about you.
• You're the multitasking master who can handle scheduling, emails, and last-minute changes without breaking a sweat (or dropping a ball).
• You speak clearly, write professionally, and know how to keep communication smooth -- whether you're chatting with a teammate or following up with a client.
• You are tech-curious and not afraid to dive into new systems. If you've worked with CRMs before, awesome. If not, you're ready to learn.
• You are the kind of teammate who shows up, steps up, and helps out -- no ego, just a solid work ethic and a collaborative spirit.
• You bring a positive vibe, a dependable attitude, and a quiet superpower: making sure everything runs like clockwork behind the scenes.

Qualifications:

• Diploma or certificate in Office Administration or Sales Operations is an asset.
• Knowledge of ERP systems or order management platforms.
• Proven experience in a sales support or administrative role.
• Proficiency in CRM software (e.g. HubSpot) and Microsoft Office Suite is an asset
• Strong verbal communication skills and a willingness to engage with clients over the phone.

Compensation package:

• $45,000 - $60,000 CAD per year
• Comprehensive medical and dental benefits, including a Health Spending Account.
• Matching RRSP program.
• Fully Remote Work
• Generous time-off program including vacation, wellness days, plus the week off between Christmas and New Year's.

Skills Required