Job Description

Description :

Are you a highly motivated sales professional looking for a thrilling opportunity to excel in your career? Look no further! Info-Tech is a fast-growing Canadian IT organization on the lookout for experienced Account Managers, aka Sales Rockstars like YOU to join our team - in a 100% remote capacity!

At Info-Tech, we foster a dynamic and supportive environment where you can unleash your full potential. As a key member of our sales team, you will play a vital role in driving our continued growth and success. With our expanding client base and cutting-edge IT solutions, the opportunities for success are endless!

Why join us as an Account Manager? Here\'s what we offer:

Unlimited Earning Potential: Say goodbye to commission caps! We believe in rewarding your hard work and dedication with uncapped earning opportunities. The more you sell, the more you earn.

Remote Flexibility: Tired of the daily commute? Enjoy the freedom and flexibility of working remotely. Our virtual work environment allows you to achieve a healthy work-life balance while still being part of a close-knit team.

Rapid Growth Opportunities: As we continue to expand, we provide ample room for professional growth and advancement. With our focus on promoting from within, you\'ll have the chance to carve out an exciting career path within our organization.

Cutting-Edge Solutions: Join us in delivering innovative IT solutions to our clients. With our state-of-the-art IT products and services, you\'ll have the opportunity to represent a company at the forefront of IT market research.

What will you do?

As an Account Manager, you\xe2\x80\x99ll manage a book of business by providing operational, administrative and call-based client support along with top notch relationship management. The ultimate goal is renewing client memberships and growing accounts with your effective cross selling abilities. Your day to day could look like this:

• Create and execute sales and service activity plans. Manage member life-cycle tasks, including scheduling and eventually leading calls.
• Own all account management conversations with secondary account stakeholders.
• Ensure members leverage their membership by delivering high quality service to help drive renewal and future sales.
• Manage and respond to inbound requests from members.
• Assist in the preparation of member interactions by collecting and consolidating background information on individuals and organizations as well as their relationship with Info-Tech.
• Complete scheduled and ad hoc data queries of our CRM
• Ensure the CRM contains accurate account details and contact information.
• Actively seek to increase product knowledge.

What are we looking for from you?

• 3+ years of Account Management experience, with a proven track record of success.
• Experience working in the IT Research and Advisory market.
• Experience working as part of a team an asset.
• A Bachelor\xe2\x80\x99s degree.

What skills are required?

Critical Thinking: Ability to assimilate complex information and communicate this in a simple way. Internal and external communication. Understand value proposition and communicate to member in a clear, concise manner. Understand client needs/requests and be able to say it back to them/find analyst to support them.

Planning & Organization: Set daily schedules, plan territory, setting plans for account growth ext.

Time management: Managing the member lifecycle; scheduling calls; able to prioritize tasks appropriately

Goal setting: Sets own goals around conversations that demonstrates a commitment to professional development; takes ownership of own performance; manage goal attainment; able to set reasonable goals; monitor progress and communicate/ask for help when off pace for goal attainment

Active listening: Able to identify client needs; asks great questions & listens

What can we offer you?

• Comprehensive benefit coverage
• Generous time-off policies with summer hours and a winter holiday break
• RRSP matching
• Funding for professional development and training
• An employee scholarship program
• Service length awards including travel and time off
• Buy a book program
• Onsite gym and golf simulator, should you want to come into the Toronto office, company fun day and so much more!

If you have a proven track record in sales, a passion for tech, and a hunger for success, we want to hear from you! Join our remote sales team and be a part of our remarkable journey as we revolutionize the IT research industry.

Info-Tech Research Group of companies is an equal opportunity employer committed to diversity and inclusion and does not discriminate on the basis of any legally protected status or characteristic including Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran and are pleased to consider all qualified applicants. To that end, upon request, ITRG will ensure, to the extent possible, that accommodation be made available to applicants throughout the recruitment and hiring process.

Info-Tech