Job Description

UNION JOB POSTING # 787

Position Title:

Safe Bed Worker

Vacancies:

1

Reports To:

Immediate and Brief Services

Posting Date:

November 6 - 13, 2025

Status:

Full-time Regular

Start Date:

November 24, 2025

Hours:

35-hours on average per week; Weekdays 10:00 AM - 5:30 PM or 11:30 AM - 7:00 PM or rotating days/nights 7:45 AM - 8:00 PM and 7:45 PM - 8:00 AM

Salary Range:

$28.05 - $35.06 per hour

About CMHA Niagara


CMHA, Niagara is a non-profit, charitable organization committed to promoting mental wellness and to improving the lives of people in its service area who have mental illness as well as their families. CMHA Niagara achieves its mission through a number of programs and services.


CMHA, Niagara is committed to a recovery philosophy which focuses on the potential for people with mental illness to lead full, productive and engaged lives in their communities. The Branch works in partnership with many others who share in the commitment to supporting the broad determinants of health.

Position Summary

The Safe Bed Worker provides short-term counselling and defined support for individuals being referred to the Safe Bed Program at CMHA Niagara. The intent is to ensure client safety, to encourage empowerment and crisis resolution while maintaining a calm and respectful environment for all.

This is a 24-hour/7 day week operation.

The successful candidate

must be available

to work a combination of 12-hour

day and overnight (awake) shifts

based on a

rotating schedule

or

Monday through Friday

10:00 AM - 5:30 PM or 11:30 AM - 7:00 PM

. The successful candidate will work an average of 35-hours per week.

Essential Job Functions

Provides defined support and crisis resolution to individuals who access the Safe Bed Program Delivers immediate, responsible intervention while exercising good judgment in a reactive or life-threatening crisis Offers brief support and counselling in person or on the telephone to the general public as requested from a trauma-informed and harm-reduction perspective Maintains a safe environment and follows security and non-violent procedures Shares responsibility for the day-to-day running of the Safe Bed Program, which will include planning and preparing meals, as well as doing client and house laundry Maintains up-to-date knowledge of resources, policies, and procedures and shares relevant information with other members of the team. Incorporates community referrals to other agencies E.g. Addiction Services - Detoxification Services, Housing Help, etc.

Essential Job Requirements

Successful completion of a university undergraduate degree program in the human service field or accredited community college diploma in the Social Service Worker program 2 -3 years of employment experience in the mental health field Relevant registration with a regulated body is highly preferred Minimum Level 1 Behavioural Competencies (Canada's Substance Abuse Workforce) for all Counselling Competencies Certified in the following safety courses: Crisis Intervention (i.e. NVCI, Safety Care, CPI or Safe Management), Standard First Aid - CPR C - AED, Suicide Prevention (ASIST), Mental Health First Aid, Concurrent Disorder Support and Safe Food Handling Strong written and verbal communication and organizational skills Verifiable computer and technological proficiency, including the use of Microsoft Office applications Must have access to a reliable personal vehicle Current valid class 'G' driver's license A satisfactory Vulnerable Sector Screening (Police Check) Actual life experience and/or lived experience with mental illness or addictions an asset Bilingualism, particularly proficiency in French, would be considered a valuable asset




CMHA Niagara is a culturally competent organization and is committed to building an inclusive community that respects the dignity and independence of candidates with multicultural and diverse backgrounds, multilingual abilities, and experience with the 2SLGBTQIA+ community. Candidates with this background would be considered an asset.





CMHA Niagara is committed to providing accommodation for persons with disabilities. Please see the related AODA policies on our website at www.cmhaniagara.ca for further details or contact our Human Resources department for any information in an alternate format.




If you are interested in applying for this position, it is your responsibility to ensure your application is received by Human Resources no later than 4:00 p.m. on November 13, 2025.

Our Mission


Our purpose is to strengthen mental wellness in the Niagara community.

Our Vision


A Niagara where mental health is recognized, supported and optimized.

Our

Values


Our core values will be embedded in everything we do. They will guide and define how we work with each other, our partners, and our clients and their supports, to enhance access to mental health and addictions supports in Niagara: adaptive, collaboration, ethics and integrity, people-centred, safety and belonging, social justice.

####

Experience

Preferred2 - 3 years: Experience in Crisis Management 2 - 3 years: Experience in the Mental Health field
####

Education

PreferredBachelor's degree or better in Social Work or related field College Diploma or better in Social Service Worker
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Licenses & Certifications

RequiredFood Handler Certificate Driver's License Police Check Crisis Intervention First Aid/CPR/AED * ASIST