Job Description

Must have:

Proven experience with Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operation (F&O) and Azure DevOps

At least 8 years Project Management experience in delivering complex digital/I&IT projects using agile, waterfall and hybrid methodologies Certified Project Manager

A Note on Assignment Type:

This position is currently listed as "Onsite", working 7.25 hours per calendar day, sometime between 8:00 AM and 5:00 PM (excluding breaks) Monday to Friday inclusive, unless otherwise identified.

?These conditions are subject to change as the OPS reflects on its current situation. During the duration of the assignment, you will be under the discretion of the Hiring Manager's requirements for the Project you are assigned to.

Scope

To provide integrated project management leadership and expertise on a large scale, highly complex, high profile and high-risk initiative that is enterprise wide. The role will be responsible for project management of workstreams, deliverables and milestones across multiple units. To ensure accountability for the project's centralized group of units and their successful full life cycle delivery. To ensure the project is delivered on time, effectively and efficiently. Project management in the preparation and implementation of long-term business, functional and technical capability roadmaps for both product and process evolution as a result of modernization projects. Provide and maintain a comprehensive project plan that considers and includes dependencies on other projects and initiatives across the Ministry and OPS. The project plan developed will be responsive to agile project delivery, while achieving day-to-day tracking of voluminous tasks, milestones, workstreams, complex risks and issues, while managing multiple intricate dependencies across a diverse, integrated project team whose resources are not directly reporting to a single entity. Deliver coordination and tracking of tasks, milestones, workstreams and complex risks and issues using modern and proven project management tools. The integrated project manager is required to work across all units to drive cohesion within the CDT project, including key stakeholders to maintain an overarching, integrated and robust project plan. Project Manager role to ensure tracking of activities and milestones specific to an IT vendor and their delivery of the digital justice solution.

Assignment Deliverables

Preparation and maintenance of an integrated, detailed project plan to deliver a digital and business transformation for Office of the Public Guardian and Trustee (OPGT). Preparation of weekly, bi-weekly, and ad-hoc project reporting to support the modernization and transformation initiative and presenting to internal and external stakeholders. Preparation and maintenance of a Project Plan that aligns to modernization and transformation initiative initiatives currently underway. Risk and issues management.
Skills

Experience and Skill Set Requirements

A Note on the VOR Master Service Agreement:

The VOR Master Service Agreement which expires on April 5, 2026, leaves some Contracts with funding unassigned for fiscal 2026-27. If the current statement of work expires on March 31, 2026, the remaining funds can be used to exercise an option to extend the SOW beyond March 31, 2026, based on business case approvals. Such extensions will be allowable, only if the Master Service Agreement is extended beyond April 5, 2026, and be upon the same terms, conditions, and covenants contained in the SOW.

The start date is subject to change based on security clearances and contract signing timelines.

Experience and Skillset Requirements

Mandatory Requirements

Certified Project Manager At least 8 years Project Management experience in delivering complex digital/I&IT projects using agile, waterfall and hybrid methodologies Proven experience with Microsoft Dynamics 365 Customer Engagement (CE) and Finance & Operation (F&O) and Azure DevOps

Desired Skills and Experience

Knowledge of Project Management, best practices, tools and organizational structures to support two-way communication with a large group of project partners. Technical, functional knowledge of project management tracking tools (i.e. MS project). Ability to develop visually appealing products that can depict short, medium, and long term project milestones and timelines. Ability to proactively identify potential risk events and issues before they occur so that proper mitigating strategies can be developed. Articulates and prioritizes issues and risks at senior executive levels and recommends mitigation strategies for decision makers. Able to comprehend business process and technology to lead and facilitate discussions and feedback to prepare a transformation roadmap; Deliver high level options analysis and recommendations to management on workplans to ensure compliance to timelines and project goals; Assist in the detailed evaluation and development of workplans to remove or mitigate project delays, specifically due to dependencies.

Resumes Evaluation/Criteria:

Criteria 1: Project Management, Leadership, and Skills - 60 Points

Hands-on experience with functional testing in Microsoft Dynamics 365 Customer Engagement (CE) and specifically across Finance & Operation (F&O) modules Proficiency in using Azure DevOps (ADO) for defect tracking, test case management, and test execution workflows. Strong capability in designing, developing, and executing test cases, as well as analyzing test results to ensure alignment with business and functional requirements. Ability to perform in a large, complex organization, leading a cross-functional and diverse team of managers and professional staff to deliver results on time. Ability to develop, manage and implement a large-scale digital/I&IT project supporting both the technology implementation and business process transformation using multi-faceted strategies and tools that are comprehensive and effective in accomplishing project goals, milestones and outcomes. Ability to work and integrate with cross competency teams including (but not limited to) business, IT, infrastructure, vendors and 3rd party applications Demonstrated success leading a large-scale, complex digital and business transformation project, including working with executive and senior management to set objectives, secure consensus on approaches, execute delivery, and evaluate results. Ability to create and maintain an integrated project plan that aligns with other Ministry modernization initiatives Ability to prepare and provide status reports, briefing notes, and visually appealing communication products for all levels of project governance, as well as stakeholder forums. Ability to exercise appropriate strategies related to change management, during all stages of projects - concept, definition, planning, implementation and close-out. Ability to manage the implementation activities and timelines associated with large, complex projects to coordinate I&IT, people and change management, and business process changes to support this large digital and business transformation. Knowledge of and ability to use project management software and methodologies in a dynamic environment. Demonstrate analytical, problem-solving and decision-making skills

Criteria 2: Risk and Issues Management - 15 Points

Demonstrate experience in identifying potential organizational and project risks in advance and developing plans with the support of collaborative partner representatives to develop plans to remove or mitigate those risks. Demonstrate appropriate discretion in escalating risks and issues to Senior Leadership. Ability to communicate risk and recommendations for mitigating strategies and ownership to be endorsed through project governance which includes multiple levels of executive leadership. Ability to manage and support incidents that pose risk to the organization and project, including reputational.

Criteria 3: Communication and Stakeholder Management - 15 Points

Demonstrate oral and written communication skills to conduct internal consultations, collaborate with senior management and various project leads, develop reports, proposals and associated communications regarding the project plan, risks and issues. Demonstrate networking and consultation skills to develop and maintain effective partnerships with project leads, senior management, and other stakeholders. Ability to lead and facilitate communications functions to connect a cross-functional and diverse range of partners, often with competing priorities, to deliver consistency in representation while driving consensus needed for delivery of project milestones on time. Demonstrate presentation and reporting skills to provide reports, briefings, advice, strategies and recommendations. Demonstrate proficiency with different computer applications (MS office suite, Adobe, online engagement tools), to develop presentations of the project plan, risk, issues and other documents or topics as required.

Criteria 4: Project Management Best Practices - 10 Points

Prior experience in Project Management delivery using agile, waterfall and hybrid methodologies. Prior experience in complying with best practices, policies and procedures in a highly regulated and legislated environment. Prior experience of quality assurance, demonstrated by the identification of standards and criteria to be set in each phase of the project life cycle for both the product and the process. Prior experience in making and meeting agreed to commitments with a constant eye for improvement.

Knowledge Transfer

What needs to be KT

Project Plans, Consultations and findings, project background documentation. Integrated project team membership and representation. Project specific Presentations, reports, status decks.

To whom

Team Members / Project Lead

When

1:1 meetings / team meetings / documentation on SharePoint site, throughout the duration of the project life cycle etc.
Job Type: Fixed term contract
Contract length: 6 months

Pay: Up to $110.00 per hour

Application question(s):

Do you have experience in Ministry of Public?
Work Location: Hybrid remote in Toronto, ON M5B 2L1