Job Description

Job Title: RQ05863 - Solutions Designer - Senior

Client: Ministry of Public and Business Service Delivery (former MGCS)

Work Location: 222 Jarvis Street, Toronto, Ontario, Hybrid

Estimated Start Date: 2023-08-21

Estimated End Date: 2024-03-31

#Business Days: 80.00

Extension: Probable after the initial mandate

Hours per day or Week: 7.25 hours per day

Security Level: No Clearance Required

Mandatory Requirements:

• At least 7+ years of experience designing solutions with Oracle Siebel CRM or Adobe AEM technologies

• Experience with developing business design document, functional & non- functional requirements
• Experience with developing high level application flows to support the business requirements.
• Experience in developing functional design document
• Experience in creating detailed process flows, developing high-level screen designs that map steps within a process to actual views in software solutions
• Experience with solutions and designs with user experience and accessibility (WCAG/AODA)
• Demonstrated experience with change management methodologies

• 7+ years of experience in Siebel or Adobe AEM Solution implementation
• Demonstrated experience with documenting test strategies, scenarios, plans for user acceptance testing (UAT)

Description

Responsibilities:

• Undertakes the design of hosting technology solutions based on the client\xe2\x80\x99s service specifications, standards, policies, best practices and cost models, in order to meet client application business requirement and project/initiative deliverables.

General Skills:

• Knowledge of integrated networking technologies, mainframe, midrange server, enterprise storage and SAN, and personal computer system technologies
• Knowledge of related best practices, OPS directory/messaging standards, standard facilities infrastructure/architecture management, facility service delivery processes, infrastructures policies, procedures and direction, cost models and procurement processes,
• Ability to gather client business requirements; corporate I&IT information mandates, client information technology strategic plans, environment, and standards
• Ability to participate in the development of solutions and provide advice on short/long term solution service development activities.
• Knowledge of leading-edge technologies design criteria, security and recovery procedures, preparation of technical specifications for installation, testing and performance of integrated, multi-services systems; assess performance and capacity of existing system making recommendations for improving performance and develop technical documentation.
• Experience planning, migrating, implementing, and sustaining large complex system development projects
• Knowledge of technology developments, trends and new products to evaluated application to client short and long term technology requirements.
• Basic knowledge of project management methodology (e.g. PMBOK), analytical tools and processes.
• Conceptual and analytical skills to assess and evaluate client needs and conduct cost/benefit analyses for new technology requirements in planning and designing solutions.
• Experience designing and developing large, complex, highly available, mission critical server applications
• Experience with systems evaluation to assess conditions, technical performance and capacity of existing systems and determine need and feasibility of
• expansion, renovation, or replacement
• Excellent analytical, problem-solving, and decision-making skills, verbal and written communication skills, interpersonal skills and negotiation skills, teamwork skills
• A team player with a track record for meeting deadlines

Experience and Skill Set Requirements

Technical Solution and Development Skills - 40%

• At least 7+ years of experience designing solutions with Oracle Siebel CRM or Adobe AEM technologies
• Experience with developing business design document, functional & non- functional requirements
• Experience with developing high level application flows to support the business requirements.
• Experience in developing functional design document
• Experience in creating detailed process flows, developing high-level screen designs that map steps within a process to actual views in software solutions
• Experience with solutions and designs with user experience and accessibility (WCAG/AODA)
• Experience conducting user research and usability testing
• Experience developing user personas and user journey maps
• Experience analyzing user feedback and designing solutions to address user issues and pain points
• Experience creating wire frames and high-fidelity mock-ups with UI prototyping software such as Figma or Adobe XD
• Experience researching and applying industry best practices
• Demonstrated experience in developing use cases (business/system), identifying and documenting business rules
• Demonstrated experience with the creation and analytical process of business requirement documents
• Demonstrated experience in identifying risk and providing solutions
• Demonstrated experience with creating quality assurance plan and writing test cases

Technology Skills - 35%

• Demonstrated experience with change management methodologies
• 7+ years of experience in Siebel or Adobe AEM Solution implementation
• Demonstrated experience with documenting test strategies, scenarios, plans for user acceptance testing (UAT)
• Demonstrated experience in creating and updating business architecture artefacts
• Demonstrated experience with rational unified process (RUP)
• Experience in developing application view visibility and CRUD (create, read, update, delete) matrix
• Experience with developing application screen mock-ups and screen flows; translate screen design and workflows into Wireframes and or prototype

Soft Skills - 20%

• Strong communication skills; both written and verbal
• Ability to develop and present new ideas and conceptualize new approaches and solutions
• Excellent interpersonal relations and demonstrated ability to work with others effectively in teams
• Demonstrated ability to work with functional and technical teams Demonstrated ability to participate in a large team and work closely with other individual team members
• Proven analytical skills and systematic problem solving
• Strong ability to work under pressure, work with aggressive timelines, and be adaptive to change
• Demonstrated ability to work well and communicate effectively with clients, bridging client business requirements to technical team

Public Sector Experience - 5%

• Experience with Public Sector Transfer Payment (Grant) Model would be an asset.
• Experience with ensuring that corporate QA standards are followed and maintained would be an asset.

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