Job Description

WHAT WE ARE LOOKING FOR



Join our Housekeeping Team at the Renaissance as a Rooms Quality Inspector! This permanent full-time position offers a minimum of 30 hours per week at $20 an hour.



WHAT YOU NEED TO KNOW ABOUT THE JOB



As a Rooms Quality Inspector, you'll be the backbone of our cleanliness and guest satisfaction. Your role includes executing special cleaning projects and supporting the Style Management team. You'll ensure the highest standards of cleanliness and play a crucial part in the success of the Renaissance Edmonton Airport Hotel.

Some of your responsibilities include:

Daily Support: Assist Style Supervisors with room inspections, assignments, and other duties to keep our operations running smoothly. Quality Assurance: Audit guest rooms to maintain top-tier cleanliness standards set by management. Executive Assistance: Support the Executive Stylist with room and public space preparations, inventory management, and overseeing special projects like carpet cleaning and detailed room cleaning. Hands-On Participation: Engage in daily operations, including room preparation, cleaning, maintaining inventory, laundry duties, and fulfilling guest requests. Coordination: Act as a liaison between Style, Reception, and Engineering to ensure rooms are ready for arrivals and maintenance issues are promptly addressed. Training and Development: Assist in training and developing Stylists to ensure consistent quality and performance. Inventory Management: Handle purchase orders and control storage rooms to keep everything organized. Guest Interaction: Always be attentive, friendly, helpful, and courteous to guests, managers, and fellow employees. Safety and Security: Ensure the safety and security of the hotel, its Discoverer's, and your fellow ambassadors at all times. Administrative Support: Provide administrative assistance across the Style department. Versatility: Perform various duties as assigned to keep our operations efficient and effective.

WHAT'S IN IT FOR YOU



At our hotel, we believe in taking care of our team members just as much as we take care of our guests. That's why we offer a fun and exciting range of benefits that are sure to keep you happy, healthy, and well-fed.



We offer more than just a paycheck; we provide a fantastic benefit plan that includes extensive medical, dental, and life insurance coverage, with the hotel contributing 80% for single and family coverage. Plus, our loyalty program and travel program open up a world of discounted rates for Marriott hotels across the globe for you and your friends & family.



But we don't just feed your wanderlust - we also feed your appetite. Our chefs whip up delicious staff meals every day, so you can fuel up for a busy day of representing the Renaissance brand and assisting guests and clients.



That's not all! Enjoy free parking or get reimbursed for your 747 Bus Pass. You can also say goodbye to waiting for payday with our on-demand pay system. Plus, you'll enjoy a 50% discount on food and drinks for you and your friends at HALO Bar|Bistro, so you can always have a good time without breaking the bank. Our in-house management training program ensures you're always growing. And, get ready for some unforgettable fun with our quarterly work events.



As a member of our award-winning team, you'll be the expert in welcoming and guiding our guests and clients to the best experiences in town. From sharing insider knowledge about local hotspots to anticipating their needs, you'll create lasting impressions on our guests' journeys.



WHAT YOU NEED TO BE CONSIDERED



Reading Comprehension: Understand written sentences and paragraphs in work-related documents. Effective Writing: Communicate clearly and effectively in writing. Oral Comprehension: Listen to and understand spoken information and ideas. Customer Service: Apply principles and processes to provide exceptional customer service, including assessing needs and ensuring satisfaction. Analytical Thinking: Gather, organize, and analyze information logically; identify patterns and draw conclusions; develop solutions to problems and evaluate their effectiveness. Leadership Skills: Demonstrate leadership abilities to guide and motivate the team. Planning and Organization: Exhibit strong planning and organizational skills to ensure efficient operations.

Join us at the Renaissance and be a part of a team that values excellence and innovation in hospitality!