Job Description

As a key member of the resort lodging and facilities team, the Rooms and Facilities Maintenance role helps keep our properties operating safely, efficiently, and looking their best. This hands-on position supports the maintenance and upkeep of guest rooms, condos, townhomes, hotel spaces, employee housing and shared facilities across the resort.
If you're a true "Jack or Jill of all trades" who takes pride in quality workmanship, enjoys variety, and can balance guest-facing service with behind-the-scenes problem solving, you'll thrive in this role.
Key Responsibilities:

• Perform daily and preventative maintenance across a variety of resort buildings, including guest accommodations, staff housing, and resort outlets.
• Complete work requests in a timely, efficient, and professional manner while maintaining high standards of quality and safety.
• Conduct weekly inspections of assigned properties, identifying and addressing maintenance issues, potential hazards, and repair needs.
• Maintain, repair, and troubleshoot residential appliances, plumbing fixtures, and basic electrical and mechanical systems.
• Support other maintenance team members with carpentry, lock repairs, painting, patch work, and general upkeep tasks.
• Respond promptly to guest and staff maintenance requests, ensuring issues are resolved with minimal disruption.
• Assist outside contractors as required and communicate effectively with internal departments.
• Document all inspections, maintenance work, and repairs performed.
• Perform safety and equipment checks; maintain tools and work areas in clean, safe conditions.
• Adhere to all company policies, safety regulations, and environmental standards.
• Contribute to a positive and collaborative team culture within the Maintenance Department.

Qualifications & Experience

• Valid BC driver's license and clear driver's abstract.
• Secondary education is required; post-secondary trades training is an asset.
• Minimum 2 years' experience in general building or facilities maintenance preferred.
• Knowledge of residential, multi-family, and commercial building systems (plumbing, electrical, mechanical).
• Basic hand tool knowledge and mechanical aptitude.
• Strong communication and teamwork skills -- comfortable interacting with guests, employees, and contractors.
• Ability to lift up to 50 lbs and perform physical tasks safely.
• Comfortable working outdoors in varying weather conditions.
• Strong time management and problem-solving skills.

Working Conditions
This is a hands-on, year-round position that requires flexibility to support resort operations, including occasional weekends, evenings, and holidays. Work involves both indoor and outdoor environments in a mountain resort setting.
About Us
As one of Canada's premier mountain resorts, we take pride in providing exceptional guest experiences and maintaining our properties to the highest standard. Our maintenance team is the backbone of that commitment -- combining technical skill with a genuine passion for the mountain lifestyle.

Skills Required