Job Description

Please Note:

Candidates must have a valid work permit. Only those selected for further consideration will be contacted by the hiring manager. Please do not call our office regarding application status.

About Us

:

Best Western Premier Winnipeg East is one of the newest full-service hotel featuring 141 guestrooms, meeting rooms, a bistro/bar, an expansive workout facility, and an indoor pool with a waterslide and hot tub. Located in the heart of East Transcona, we are proud to blend upscale decor with a nod to the area's rich railway tradition. Our focus is on providing a unique and memorable experience for our guests, and we believe our team is central to achieving that.

Job Title:

Room Attendant

Job Summary:

Cleans and prepares guest rooms and public areas by meeting established standards of cleanliness and propriety to assure guest satisfaction and maximize revenues.

Job Duties:

Clean and prepare up to 16 guestrooms daily following Best Western standards. Maintain cleanliness of public areas, including hallways, lobbies, and meeting spaces. Respond promptly to guest inquiries, requests, and complaints with a courteous and professional attitude. Stock and maintain cleaning carts, linen supply rooms, and public restrooms. Replace room amenities, including towels, toiletries, and literature. Clean all surfaces, including windows, mirrors, furniture, fixtures, floors, and bathrooms. Strip and make beds with fresh linens, ensuring rooms are inviting for the next guest. Perform laundry tasks when needed, including sorting, washing, drying, folding, and restocking linens. Ensure proper handling and knowledge of chemicals and cleaning products to maintain safety standards. Conduct safety checks, reporting any maintenance or safety issues (e.g., lightbulbs, locks, or other repairs) to the supervisor. Ensure guest privacy and security by properly securing rooms after cleaning. Attend daily housekeeping briefings and contribute to housekeeping projects, such as quarterly mattress turning. Maintain an up-to-date knowledge of hotel policies and procedures, including lost and found and safety protocols. Perform additional duties such as mending, organizing furniture, or handling houseperson responsibilities when required.

Requirements:

Must be

physically fit

to lift items up to 50 lb (approximately 22kg). Be able to move, lift, carry, push, or pull equipment and furniture regularly. Capable of standing, sitting, or walking for an extended period of time. Perform tasks such as bending, stooping, and reaching overhead to clean and organize room Previous experience in housekeeping or cleaning is preferred. Ability to work a

flexible schedule

, including weekends and holidays. Strong attention to detail and a passion for maintaining a clean and welcoming environment. Ability to communicate effectively with guests and team members. Proactive in maintaining equipment and reporting safety issues. Knowledge of proper cleaning techniques and chemical handling is an asset.

Team-oriented

with a positive and professional attitude at all times.
Job Type: Full-time

Pay: $16.50-$17.50 per hour

Expected hours: 30 per week

Additional pay:

Tips
Benefits:

Dental care Discounted or free food Extended health care On-site gym On-site parking Vision care
Schedule:

4 hour shift 8 hour shift Day shift Evening shift Every Weekend Holidays Monday to Friday Morning shift On call Weekends as needed
Ability to commute/relocate:

Winnipeg, MB R2C 3A8: reliably commute or plan to relocate before starting work (preferred)
Experience:

hotel housekeeping: 1 year (required)
Language:

English (required)
Work Location: In person