Job Description

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Are you actively looking for a new opportunity? Or just checking the market? Well\xe2\x80\xa6 you might just be in the right place!

We\'re looking for a Revenue Operations Associate to join our RevOps team in North America. We are looking for a self starter with a passion for operations, analytics and data to join our team. This role will report to the Revenue Operations Manager and will work directly with senior management, sales leaders and other Go-To-Market teams.

This role will include tasks around analysis, forecasting, and reporting and implementing and improving technical processes. An ideal candidate will have a team player attitude and a desire to work in a role that is continuously evolving as our organization grows.

The role is based in Montreal, QC.

What you\'ll be doing:

• Assist Revenue Operations team with sales process improvement projects to eliminate bottlenecks and inconsistencies, focusing on the enhancement of sales, demand generation, and customer success productivity
• Document and maintain Revenue Operations policies, processes and project statuses to ensure the most current version is available for all team members
• Support coordination for cross functional projects including, but not limited to project documentation, task management, meeting coordination and documentation, etc.
• Ensure internal customer-facing data integrity through data cleansing, list segmentation, data alignment, suggest and implement process and workflow improvements
• Create and manage key reports, pull ad hoc Salesforce list requests and provide reporting backup to analysts as requested
• Assist with Salesforce, Outreach and other tool administration and project prioritization
• Partner with Internal Systems to ensure cross department integration of systems, data and processes in collaboration with global objectives

What you need to bring:

• Knowledge of sales processes and operations within a Saas organization preferred
• Experience with a CRM, excel/sheets and other revenue tools/systems (We use Salesforce, Outreach and Gong but experience with all of these is not required)
• Experience and a high level of comfort with analytics, both interpreting and developing
• Keen interest in optimizing revenue operations for a high growth company
• Strong communication skills
• Ability to think strategically and manage multiple projects, coordinate project details among multiple departments and meet deadlines
• Proven technical and non-technical problem solving and organizational skills

Even better if you have, but not necessary:

• Experience with business intelligence tools (e.g. Looker, Tableau)

Who you are

• We look for problem solvers that do not shy away from tackling complexity and love critical thinkers who raise the bar and elevate their teammates to new heights
• You have an interest in expanding your technical knowledge through learning new systems and tools;
• You have a process improvement mindset;
• You are highly analytical with great problem-solving skills;
• You have a natural curiosity and attention to detail;
• You are self-motivated with the ability to function effectively in a team environment with minimum supervision;
• Getting the job done and well done satisfies you.

What\'s in it for you?

Come live the Lightspeed experience...

• Ability to do your job in a truly flexible environment;
• Genuine career opportunities in a company that\'s creating new jobs every day;
• Work in a team big enough for growth but lean enough to make a real impact;
• Exposure to modern and proven technology;
• Opportunity to learn and expand your skill set;
• Become a valued part of the diverse and inclusive Lightspeed family.

\xe2\x80\xa6 and enjoy a range of benefits that\'ll keep you happy, healthy, and (not) hungry:

• Lightspeed share scheme (we are all owners)
• Immediate access to our benefits plan
• RRSP match after 3 months
• Fitness & Wellness benefit: $500 CAD per calendar year
• Unlimited Paid Time Off
• Parental leave Top-Up

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you\'re proud to come to every day. For a glimpse into our world check out our career page .

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal\'s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Where to from here?
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you\'re proud to come to every day. For a glimpse into our world check out our .

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal\'s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:
Powering the businesses that are the backbone of the global economy, Lightspeed\'s one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montr\xc3\xa9al, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

Lightspeed handles your information in accordance with our .

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