Job Description

As a

Retail Team Lead

at Sobr Market, you will play a key role in ensuring smooth daily operations and creating a welcoming, informed shopping experience for all customers. This position requires a dependable and organized individual who can lead by example, support their team, and work well with minimal supervision. Hours will range from 27-35 hours per week.

You will be responsible for:

Supporting the Regional Manager in the overall operation of the store. Acting as a liaison between store staff and the Regional Manager, ensuring clear communication and accountability. Overseeing daily store activities and ensuring tasks are completed efficiently and to standard. Handling or appropriately directing customer concerns in a professional and solution-oriented manner. Helping customers explore our extensive selection of non-alcoholic beverages and providing product recommendations. Maintaining store organization, cleanliness, and visual presentation. Ensuring accurate Point of Sale operations and cash handling procedures. Restocking shelves and assisting with receiving new shipments as needed. Opening and closing the store as required.

Key Responsibilities:

Lead by example in providing outstanding customer service. Support and motivate team members to meet sales goals and maintain store standards. Ensure the store is well-stocked, organized, and visually appealing. Communicate updates, issues, and operational needs to the Regional Manager in a timely manner. Assist with inventory management and product ordering. Uphold store policies and foster a positive, inclusive, and productive work environment. Work comfortably both independently and as part of a team.

Qualifications:

Minimum 2 years of retail experience, with at least 1 year in a supervisory or leadership role preferred. Strong organizational and leadership skills. Excellent communication and interpersonal abilities. Proven ability to work independently and manage time effectively. Knowledge and interest in non-alcoholic beverages is preferred. Strong attention to detail and ability to maintain a high standard of operations. Reliable, punctual, and comfortable managing a team. Must be able to lift and carry up to 50 lbs independently.
Job Types: Full-time, Part-time

Pay: $17.00-$18.50 per hour

Expected hours: 27 - 35 per week

Work Location: In person