Job Description

Melanie Auld Jewelry was founded to honour the genuine connections we make with the people and places in our lives. Everyone has a story to tell, and MAJ is a brand that celebrates life\xe2\x80\x99s big and little moments through thoughtful design and meaningful jewelry. We are a small, hardworking team at MAJ. If you are looking to commit to a career that presents new challenges, opportunities, and growth with like-minded, inspirational, and driven individuals, you will feel right at home. We are looking for Retail Stylists for our newest location in Vancouver on West 4th. Our ideal candidate is passionate about jewelry, interior design, and current fashion trends. We love people who excel in a team environment and most importantly, enjoy interacting with customers to create heartfelt, meaningful experiences. If this sounds like you, you might be the perfect fit for this role! RESPONSIBILITIES:

• Create a genuine experience for customers and give honest and personalized styling options for in-store and virtual appointments.
• Build and maintain customer relationships both in-store, over the phone and through text and email correspondence.
• Act as a positive brand ambassador for MAJ, ensuring elevated levels of professionalism, customer service and various operational tasks are always top of mind and consistently maintained.
• Learn the ins and outs of bracelet welding and engraving, plus a willingness to schedule/facilitate these experiences on a daily basis.
• Expertly process all customer exchanges and returns efficiently and according to company policy.
• Assess, process and follow through on all in-store customer repairs.
• Participate in inventory control/communicate any issues or concerns to Management.
• Ensure all MAJ policies and procedures are adhered to and followed on a daily basis.
• Stay up to date with detailed knowledge on new and existing products.

REQUIREMENTS:

• Retail experience (preferred but not required.)
• Prior experience working in jewelry production/repair (preferred but not required.)
• Able to work a minimum of 2 days a week.
• Available to work holidays, evenings, and weekends.
• Enjoy working in a team-focused environment and is comfortable communicating and sharing ideas.
• Passionate about jewelry and current fashion trends.
• Strong POS skills (experience with Shopify, Lightspeed and Acuity is a bonus!)
• Ability to problem-solve, exercise common sense, and the flexibility to learn about and support different areas of the business.
• Possess a strong sense of initiative, organizational skill, and a can-do attitude.

Job Types: Full-time, Part-time, Permanent Salary: $17.00-$18.00 per hour Day range:

• Holidays
• Monday to Friday
• Weekend availability

Shift:

• Day shift

Experience:

• Fashion retail: 1 year (preferred)

Work Location: In person