Job Description

Overview

We are seeking a dynamic and experienced Retail Store Supervisor to lead our store team and ensure exceptional customer service. The ideal candidate will possess strong leadership skills, retail management expertise, and a passion for driving sales. This role offers an exciting opportunity to oversee daily store operations, manage staff, and contribute to the overall success of our retail location. The Retail Store Supervisor will be instrumental in maintaining a positive shopping environment, optimizing merchandising strategies, and ensuring operational efficiency.

Responsibilities

Supervise daily store operations, including opening and closing procedures Lead and motivate the sales team to achieve sales targets and deliver excellent customer service Manage staff recruiting, training, scheduling, and performance evaluations Oversee merchandising efforts, including product placement, pricing strategies, and inventory management Handle cash register operations, cashiering duties, and cash handling procedures with accuracy Monitor store budget, control expenses, and assist with purchasing decisions Implement marketing initiatives to increase store traffic and sales Conduct regular team meetings to communicate goals, policies, and updates Ensure compliance with company policies, health & safety regulations, and store standards Utilize POS systems effectively for transactions and inventory tracking Resolve customer complaints promptly to maintain high satisfaction levels Perform administrative tasks such as bookkeeping, payroll processing, and record keeping Develop training programs for staff development and continuous improvement

Skills

Proven supervising experience in retail or related fields with strong leadership capabilities Excellent communication skills; bilingual or multilingual abilities are a plus Proficiency in POS systems, merchandising tools, and retail software applications Strong negotiation skills for vendor relations and purchasing negotiations Experience in recruiting, interviewing, and onboarding new staff members Knowledge of sales management techniques and retail sales strategies Ability to manage budgets, pricing strategies, and financial records accurately Exceptional organizational skills with attention to detail in inventory control and administrative tasks Effective time management skills to prioritize tasks efficiently in a fast-paced environment Customer service orientation with professional phone etiquette and interpersonal skills Basic math skills for cash handling, bookkeeping, and financial calculations Leadership qualities with the ability to train & develop team members and foster a positive work environment
This position is integral to the success of our retail operations. We seek motivated individuals who are committed to excellence in store management while providing outstanding customer experiences.

Job Types: Full-time, Permanent

Pay: $22.00 per hour

Expected hours: 35 - 41 per week

Work Location: In person