Retail Store Manager

Toronto, ON, CA, Canada

Job Description

The

Retail Store Manager

is a leadership role responsible for the day-to-day operations, performance, and culture of the store. This position represents both the store and ownership in all facets of the business and plays a critical role in driving operational excellence, team development, and exceptional customer experience.

The ideal candidate is an experienced retail leader who thrives in a fast-paced environment, understands regulated retail, and is passionate about building strong teams and sustainable results.

Key Responsibilities



Store Operations & Performance



Oversee all daily store operations, ensuring consistency with company SOPs and best practices Drive retail productivity, sales performance, and profitability while maintaining high service standards Ensure merchandising, pricing, and product displays are accurate, compliant, and up to date Maintain full compliance with all federal, provincial, and local cannabis regulations

Leadership & Team Management



Lead, coach, and manage a team of approximately

5 sales associates / budtenders

Assign responsibilities and prioritize tasks to ensure smooth store operations Foster a positive, respectful, and high-performance team culture Motivate and develop staff through coaching, feedback, and ongoing training Identify staffing needs, support recruiting, interviewing, onboarding, and training

Training & Development



Ensure all team members are properly trained on SOPs, compliance requirements, and customer service expectations Facilitate ongoing education around cannabis products, responsible sales, and evolving industry trends

Scheduling & Human Resources



Manage staff scheduling, time sheets, and attendance Support HR-related functions including performance management, disciplinary issues, and recommendations on hiring or termination Handle employee issues professionally, confidentially, and in a timely manner

Cash & POS Management



Oversee all cash-handling procedures including opening/closing, deposits, reporting, and reconciliation Ensure all cash and transaction processes are followed accurately within the

COVA POS system

and company SOPs

Compliance & Professional Representation



Stay informed on cannabis legislation, AGCO requirements, and industry developments Represent Purple Tree Cannabis professionally with customers, vendors, and the local community Address customer, vendor, and staff concerns with integrity, transparency, and accountability

Qualifications & Requirements



Minimum

19 years of age

Must hold or be eligible to obtain a

Cannabis Retail Store Manager Licence (AGCO)

Previous retail management experience (regulated retail experience strongly preferred) Strong leadership, communication, and organizational skills Ability to work

days, evenings, weekends, and holidays

Comfortable working in a fast-paced, compliance-driven environment

Why Join Purple Tree Cannabis



We are committed to building a culture rooted in

trust, accountability, education, and respect

. We value leaders who are authentic, open-minded, adaptable, and who take pride in developing people and delivering consistent results.

If you're a motivated retail leader looking to grow with a respected cannabis retailer and take ownership of your store's success,

we'd love to hear from you.



Apply today.



Job Type: Full-time

Pay: $24.00-$26.00 per hour

Benefits:

Casual dress Company events Dental care Discounted or free food Extended health care Life insurance Store discount
Work Location: In person

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Job Detail

  • Job Id
    JD3448964
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toronto, ON, CA, Canada
  • Education
    Not mentioned