Job Description

Job Summary

We are looking for a passionate and motivated individual to join our Korean skincare store as a

Sales Manager- FULL TIME ( Contract )

. This role combines

sales, store management,

ensuring smooth daily operations, excellent customer experience, and contributing to the store's online presence.

Sales & Customer Service

Provide knowledgeable and personalized skincare recommendations to customers. Achieve and exceed individual and store sales targets. Working as a Cashier and handling cash on the POS, updating daily sales and cash records Deliver exceptional customer service, ensuring every shopper has a positive experience. Handle customer inquiries and complaints in a professional and solution-oriented manner.

Store Management & Operations

Supervise daily store activities, including staff performance and store presentation. Oversee shift scheduling to ensure adequate staffing and smooth operations. Train, coach, and support team members to deliver high service standards and meet goals. Maintain store cleanliness, merchandising, inventory accuracy, and stock replenishment. Support with product ordering, receiving shipments, and managing inventory levels. Communicate promotions, marketing campaigns, and sales initiatives to staff.

Social Media & Marketing Support

Assist with creating engaging content (photos, videos, reels, stories) for social media platforms with the social media team. Highlight new arrivals, promotions, and in-store activities online to drive traffic and sales. Collaborate with management to implement digital marketing strategies.

Team Leadership

Lead by example in customer engagement and sales techniques. Foster a positive and supportive work environment that encourages growth. Assist in recruiting, onboarding, and developing new team members and other duties as assigned

Qualifications & Experience

Minimum

1+ years of retail or sales experience

(beauty, skincare, or cosmetics preferred). Previous

supervisory or keyholder experience

in a retail environment ( prefferd). Strong knowledge and genuine passion for skincare and beauty products (K-Beauty is a plus). Basic experience with

social media platforms (Instagram, TikTok, etc.)

and content creation. Excellent

customer service and communication skills

. Ability to

lead, motivate, and manage a team

effectively. Strong organizational and problem-solving skills. Flexible availability, including evenings, weekends, and holidays.
Join us as we strive to create an inviting shopping atmosphere that encourages customer loyalty and satisfaction. If you possess the required skills and are eager to contribute to our team, we encourage you to apply!

Job Types: Full-time, Fixed term contract
Contract length: 12 months

Pay: $17.60 per hour

Expected hours: 38 - 44 per week

Ability to commute/relocate:

Toronto, ON M5G 2C2: reliably commute or plan to relocate before starting work (preferred)
Application question(s):

Are you available full-time, including weekends?
Work Location: In person