Job Description

Overview:The Retail Store Manager is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff management, customer satisfaction, neat product presentation, inventory management and carrying out seasonal changes and promotional activities. Responsibilities:Job Duties

• Greet and assist customers in a manner that models exemplary conduct to other staff.
• Make sure all customer complaints are addressed and handled professionally, leaving the customer with a positive resolution.
• Ensure that all health, safety and security regulations are adhered to and required standards are met.
• Maintain adequate stock through efficient inventory management.
• Take inventory as scheduled and provide inventory reports.
• Increase sales, expand markets, and promote business to meet given goals within provided guidelines.
• Verify invoices against packaging slips and track all expenditures.
• Make sure that merchandise is always presented neatly and that items are priced correctly.
• Make sound business decisions when buying large quantities with volume based discounts.
• Provide management with required sales, staff and other assigned productivity reports.
• Hold staff accountable for cash box deficits.
• Balance sales, print and record receipts as well as track revenue daily.
• Make bank deposits daily and reconcile bank statements.
• Contribute, coordinate and execute the process of ordering and receiving cannabis and accessories
• Supervise all staff in the establishment and coordinate work to ensure productive operations at all hours.
• All other duties as assigned.

Qualifications:Requirements

• Valid QCW/Sell Safe certification is mandatory to work in a Cannabis store in Alberta.
• Completion of high school and College/CEGEP/vocational or technical training.
• Minimum of 5 year work experience in a supervisory role in a retail environment.
• Proven excellent customer service skills.
• Management experience preferred.
• Excellent time management and prioritizing skills.
• Demonstrated ability to train and motivate staff.
• Skills to monitor and assess staff performance.
• Basic office administration skills.
• High level of proficiency with Microsoft Office productivity suite Highly effective teamwork skills.
• Able to effectively communicate both verbally and in writing.
• Strong customer service and troubleshooting skills.
• Politically and culturally sensitive.
• Able to plan and organize work effectively and ensure its completion.
• Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
• Ability to learn and adapt to sales software quickly.
• Ability to work any shift based on business needs, Monday to Sunday
• Ability to work nights, holidays and weekends and different location
• Professional, responsive, and positive work attitude is essential. Meticulous records maintenance skills

Why You Should Apply:

• The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
• Significant opportunity for growth, experience and learning
• Unlimited bonus earning potential

Additional points: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.QCW / SellSafe License is mandatory for working at any cannabis store. To get QCW license please visit -https://aglc.ca/cannabis/working-cannabis-industry/requirements-retail-staff About Us:High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the worldxe2x80x99s most powerful plant and is the second-largest cannabis retailer globally by store countxe2x81xb7. High Tide (HITI) is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis, including:

• Bricks & Mortar Retail: Canna Cabanaxe2x84xa2 is the largest cannabis retail chain in Canada, with 183 current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.
• Retail Innovation: Fastendrxe2x84xa2 is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
• Consumption Accessories: High Tide operates a suite of leading accessory e-commerce platforms across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
• E-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.

Brands: High Tidexe2x80x99s industry-leading and consumer-facing brand roster includes Queen of Budxe2x84xa2, Cabana Cannabis Coxe2x84xa2, Daily High Clubxe2x84xa2, Vodka Glassxe2x84xa2, Puff Puff Passxe2x84xa2, Dopezillaxe2x84xa2, Atomikxe2x84xa2, Huexe2x84xa2, Evolutionxe2x84xa2 and more.CBD: High Tide continues to cultivate the possibilities of consumer CBD through Nuleafnaturals.com, FABCBD.com, blessedcbd.de and blessedcbd.co.uk.Wholesale Distribution: High Tide keeps that cannabis category stocked with wholesale solutions via Valiantxe2x84xa2.Licensing: High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandzxe2x84xa2 name.High Tide consistently moves ahead of the currents, having been named one of Canadaxe2x80x99s Top Growing Companies in 2021, 2022, 2023 and 2024 by the Globe and Mailxe2x80x99s Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture 50. High Tide was also ranked number one in the retail category on the Financial Times list of Americasxe2x80x99 Fastest Growing Companies for 2024.To discover the full impact of High Tide, visit . For investment performance, donxe2x80x99t miss the High Tide profile pages on SEDAR+ and EDGAR.

Canna Cabana