Job Description

Suzanne's in Abbotsford is Now Recruiting a SUPERSTAR MANAGER!

Do people describe you as approachable, up-beat, and engaging?

Are you a natural leader who understands how to lead through people?

If you have a desire to work in a management position with a company who has been inspiring & styling women for over 50 years -

You have come to the right place!

We are seeking a passionate and driven individual with 2-4 years of

Fashion Retail Management Experience

to join our team. The successful candidate will bring their positive, enthusiastic outlook, and their passion for sales and leadership to work collaboratively with our retail team.

About Your Role

We have deep-rooted clientele between the ages of 35 - 60+ who have supported Suzanne's for years and appreciate personalized, one-on-one attention. As the Store Manager, you will be responsible for proactively overseeing and coaching a passionate team of Fashion Associates.

Our Store Managers are at the center of all store activities - ensuring exceptional customer service is being delivered, sales are generated, promotions are highlighted, and participates in all the essential duties that are necessary to the effective execution of day-to-day store operations, including:

Managing a team of associates to achieve key performance indicators using appropriate leadership methods. Recording, tallying, and verifying store and individual employee sales targets. Leading and directing strategic planning, store marketing, operations, and scheduling. Overseeing onboarding, training, performance, and support of new associates. Responsible to proactively communicate procedural updates and changes to retail team. Ensuring company customer service delivery standards are achieved through continuous improvement strategies. Preparing reports and statistics related to areas of responsibility for Senior Leadership Team. Collaborating with head office on expected deliveries of new merchandise. Communicate with HO on a regular basis to support clients, store operations, and employee relations. Uphold company culture and core values.

Why You'll Love Working with Us:

We are creative, fun, and passionate about fashion. Build a stylish wardrobe with a 50% employee discount! Comprehensive extended health & dental benefits. You will receive educational insight and knowledge of our Canadian brand-lines. You will have opportunities for professional development and future advancement.

Please note, only candidates who answer the pre-screen questions will be considered.

Job Types: Full-time, Permanent

Pay: $46,000.00 per year

Benefits:

Dental care Extended health care Life insurance On-site parking RRSP match Store discount
Ability to commute/relocate:

Abbotsford, BC V2T 4W1: reliably commute or plan to relocate before starting work (required)
Application question(s):

Tell us about your relationship with fashion? Is there anything that would prevent you from fulfilling the physical requirements of this role? (Standing for long periods of time, lifting boxes up to 30 lbs., climbing ladders, vacuuming/dusting) How do you approach a situation where your team is consistently missing sales targets? What specific actions do you take to address the issue and get the team back on track? Can you describe a time when you led a team in a retail environment? How did you motivate your team to achieve their sales targets, and what strategies did you implement to maintain high employee morale? What experience do you have in driving sales and managing key performance indicators (KPIs) in a retail setting? Can you provide examples of how you have successfully improved metrics like SPH (Sales Per Hour), AOV (Average Order Value), and UPT (Units Per Transaction)? Are you able to commit to a 40-hour/week schedule, including weekends?
Experience:

Fashion Retail Management: 3 years (required)
Work Location: In person