Job Description

COMPANY NAME: K.Jamson
EMPLOYMENT CATEGORY: Part-Time / Full-Time
HOURS: 25-35 hours per week (5 days a week, including weekends)
RATE OF PAY: $17.20-$18 plus bonuses
LOCATION: Promenade Mall, Thornhill

Job description

K.Jamson is Hiring!

At K.Jamson we are a unique organization and offer a lot of growth opportunities - this role offers a very fast-paced environment and an opportunity to continue growing. Being a leader in the travel industry, the longest-running chain store in Canada with the largest retail space in Ontario, this is definitely something exciting to be a part of!

Love to travel and have a passion for being a part of K.Jamson branding. Look no further, at K.Jamson we are hiring a sales associate for our Promenade Mall, Thornhill location. More Than Just A Job, We Offer An Opportunity To Grow!

JOB DUTIES:

Greet customers and determine their needs and wants Providing exceptional customer service with a can-do attitude and friendly demeanour Recommend merchandise based on individual requirements Provide advice to clients regarding particular products or services Explain the use and advantage of merchandise to customers Advise customers on how to care of merchandise and warranty coverage Quote prices and discounts as well as return policy, warranties and product availability dates Answer customers' queries and concerns in-store and over the phone email, virtual chat Process customer transactions, including; sales, returns & exchanges. Use computer POS sales system and accepting payment through cash, credit card, gift cards Support E-commerce department with preparing any in-store pick-ups at your location or orders going out Assist in display of merchandise to present a professional and appealing look Maintain a clean and customer-friendly environment in the store Assist with marketing effort and promotional campaigns to help store sales
SKILLS & QUALIFICATIONS

Basic reading, writing, math skills, experience with computers Loves to travel and has an interest in luggage, leathergoods and/or willingness to learn and become a luggage expert Enthusiastic and eager to learn (who knew there were so many luggage brands) Proven sales ability & prior experience in sales with a desire to succeed Minimum 1-year work experience in Canada (Preferred) Mature, likeable, teachable and reliable (great customer service starts with YOU!) Has strong organizational skills and the ability to multi-task in a fast-paced, ever-changing environment. Punctual and Flexible to work evenings, weekends and holidays Ability to multi-task customer service, administrative & other duties Self-motivated and able to work with little supervision Ability to ensure that customer loyalty is built and maintained by providing the ultimate shopping experience and by resolving most customer issues or complaints smoothly at the store level in a timely and positive manner Upbeat, optimistic, a good listener and friendly Speaks English fluently and able to communicate clearly and concisely, both orally and in writing. (Being multilingual is an asset, i.e. French, Italian, Korean, Chinese...)

Additional Benefits:

In addition to a competitive salary and opportunity for career advancements within the company; we offer comfortable fun and respectful work environment, bonus scheme, spiff program, company store discount and more.

Job Types: Full-time, Part-time

Pay: $17.20-$18.00 per hour

Benefits:

On-site parking Paid time off Store discount
Flexible language requirement:

French not required
Shift:

8 hour shift
Work days:

Holidays Monday to Friday Weekends as needed
Application question(s):

Have you ever worked in a retail environment where upselling or cross-selling was part of your role? Do you have a passion for travel or an interest in travel accessories and luggage? Please list 2-3 dates and time ranges that you could do an interview.
Experience:

sales: 1 year (preferred) customer service: 1 year (preferred)
Work Location: In person

Expected start date: 2025-07-07