Job Description

Who we are:

Pulford Community Living Services is a not-for-profit organization that provides community-based residential support to youth and adults with intellectual disabilities. At Pulford, we foster an environment that encourages personal growth and independence, empowering everyone to live a full life. Guided by our core values of Dignity, Safety, Respect, and Integrity, we are committed to creating an equal and inclusive world where everyone can thrive. Join us in our mission to bring communities together, promoting and empowering individuals to lead fulfilling lives.

Position Summary:

The

Retail Sales Representative

plays a vital role in enhancing Pulford's mission by supporting daily retail operations and delivering an exceptional customer experience. This role blends customer service, merchandising, and operational accountability within an inclusive, people-centered environment. The ideal candidate is service-oriented, detail-focused, and motivated by meaningful work. They enjoy working in a retail setting, value teamwork, and take pride in contributing to a workplace that models inclusive employment practices.

Key Responsibilities:

Customer Experience & Sales

Assist customers with product information, pricing, and merchandise selection in a welcoming, customer-focused manner. Promote a positive in-store experience that reflects Pulford's values of respect, inclusion, and community engagement. Collect and document customer feedback to support continuous service improvement.

Point-of-Sale & Cash Handling

Operate point-of-sale (POS) systems accurately and efficiently. Process cash, debit, and credit transactions in accordance with financial controls. Reconcile daily sales, digital payments, and cash balances at the end of each shift. Prepare and submit daily sales summaries for review.

Inventory & Store Operations

Restock shelves and maintain organized, visually appealing product displays. Monitor inventory levels and report low-stock or high-demand items promptly. Conduct routine inventory counts and support scheduled stock audits. Maintain accurate daily logs, including inventory adjustments and supply requests.

Merchandising & Store Standards

Ensure store cleanliness and visual presentation meet organizational standards. Support merchandising initiatives that enhance sales and customer engagement.

Team Collaboration

Participate in team meetings focused on service excellence, operational improvements, and inclusive employment outcomes. Collaborate respectfully with colleagues and supported employees to foster a positive team environment.

Qualifications & Skills

Proven experience in a retail, sales, or customer service environment. High school diploma or equivalent is required. Understanding of inventory stocking protocols. Knowledge of cash reconciliation, inventory control, and sales transactions. Ability to work primarily in a community-based retail environment with frequent standing, walking, and lifting to 25 lbs. Empathic listening and clear communication abilities. The capacity to offer supportive personnel constructive direction and mentoring. Excellent cooperation, problem-solving, and organizing skills. Strong attention to detail and accuracy in handling cash and maintaining records.

Benefits

Comprehensive on the job training Continuous training for skill development Cell phone allowance Perks programs Goodlife Corporate memberships Flexibility Great work culture Referral Program Health and Dental benefits Pension Plan

Job Type: Permanent, Full-time


Closing Date: Until Filled


Salary: DOQ


Work Location: Winnipeg, MB

Interested?

Please visit our website at

https://pulford.ca/employment

and click the Apply Now button.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.



Shift Schedule:

Wednesday 4 pm - 8 pm


Saturday 10 am - 3 pm