Job Description

About Us

The Buffalo Room is a unique retail space nestled within the scenic Saskatoon Farm, offering customers a curated selection of local, handcrafted, and seasonal goods. We're passionate about providing an exceptional shopping experience that reflects the beauty and values of our community. The Buffalo Room plays a key role in delivering a welcoming and memorable guest experience to our patrons.

Position Overview

We are seeking a

dynamic, hands-on Retail Sales Manager

to lead the day-to-day operations and long-term success of The Buffalo Room. This role combines people leadership, visual merchandising, inventory management, and customer engagement in a fast-paced, values-driven environment.

The ideal candidate is a motivated and organized individual with a passion for retail, a strong eye for design, and the ability to foster a positive team culture. You will work closely with the General Manager and other departments to elevate the retail experience while optimizing operational performance.

Key Responsibilities

Oversee daily operations of The Buffalo Room to ensure excellence in customer service, sales performance, and overall store presentation Greet and engage customers, offering personalized product recommendations and creating a warm, inviting shopping experience Lead, train, schedule, and support a team of retail staff--ensuring high morale, accountability, and ongoing professional development Manage inventory levels: place orders, receive shipments, maintain stockrooms, and coordinate with vendors to ensure optimal product availability Plan and execute visual merchandising strategies and seasonal displays to highlight key products and enhance sales Operate and manage the point-of-sale system; process transactions, returns, and exchanges Monitor sales performance, analyze trends, and identify opportunities for growth and operational improvement Collaborate with the General Manager to review store sales, staffing needs, and performance metrics Support and participate in marketing initiatives such as social media content, in-store demonstrations, and events tied to The Buffalo Room Maintain cleanliness and organization of the store, stock room, storage areas, and customer washrooms; dispose of garbage and recyclables responsibly Work flexible hours, including weekends and the occasional evening, especially during peak seasons and special events Perform additional duties as assigned to contribute to the success of The Buffalo Room and Saskatoon Farm

Required Experience & Qualifications

Minimum 3 years

of experience in the retail industry

At least 1 year

in a retail management or supervisory role Proven ability to lead teams and achieve performance targets Experience in visual merchandising, inventory management, and customer service Comfortable using retail technology, POS systems, and basic reporting tools Creative, detail-oriented, and solution-focused Strong interpersonal and communication skills

Compensation & Benefits

Wage:

$24 - $26 per hour (based on experience)

Bonuses & Incentives:

Performance-based bonuses and seasonal event-related income opportunities

Employment Type:

Full-time, year-round position Opportunities for growth and development within a vibrant, locally focused business

Skills You'll Develop and Apply

Leadership & Team Building

- Motivate and guide your team to succeed

Creativity & Innovation

- Design compelling merchandising and marketing displays

Communication

- Deliver excellent customer service and build strong team relationships

Digital & Technical Skills

- Operate POS systems and analyze retail reports

Problem Solving

- Resolve issues quickly and maintain smooth day-to-day operations

Numeracy & Inventory Control

- Track and manage stock, analyze sales, and place orders

Customer Engagement

- Build lasting connections with a loyal customer base

Language Requirements

English (fluency required) Additional languages are considered an asset

Why Join Us?

At the

Saskatoon Farm

, we're more than a destination--we're a community. As a leader in The Buffalo Room, you'll play a key role in shaping how customers experience our space and the values we represent. This is a unique opportunity to contribute to a local business rooted in family and community connections.

Job Type: Full-time

Pay: $24.00-$26.00 per hour

Additional pay:

Bonus pay Commission pay
Benefits:

Casual dress Company events Discounted or free food On-site parking Store discount
Schedule:

Every Weekend Monday to Friday Weekends as needed
Experience:

Retail management: 1 year (required) Retail sales: 3 years (required)
Work Location: In person