Job Description

Job Summary:

To ensure a customer intimate The UPS Store experience with each customer by providing efficient and effective service to meet and exceed expectations.

Qualifications:

Excellent communication skills; retail sales/customer service experience; good computer skills.

Job Requirements:

Ability to lift approx. 75 -100 pounds with assistance; available Mon-Fri 9 am-5:30 pm.

Essential Duties and Responsibilities include the following:

? Smile. Greet customers and determine how to exceed their expectations.

? Receive, sort and place mail in mailbox modules accurately.

? Record all sales transactions on POS system (or cash register) and accurately process cash, cheque, and debit/credit card transactions.

? Receive and process packages for couriers including lifting and weighing of packages on scale, accessing appropriate software or manifesting manually, and correctly labeling packages.

? Pack contents for shipping using established procedures and products.

? Track and trace shipments. Process traces and shipping claims.

? Assist in merchandising the centre, including: stocking shelves with product, ensuring a clean and orderly appearance of product; informing appropriate personnel of inventory levels for re-ordering supplies.

? Close out cash at end of day including: reconciliation of cash, cheques, credit/debit cards, and preparation of daily bank deposits.

? Operate copiers, fax machines, binding equipment and all other office machines in a safe, efficient and productive manner. Help customers operate appropriate equipment.

? Open and close security gate daily.

? General housekeeping including vacuuming, dusting, cleaning of all glass surfaces, and emptying trash daily.

? All other duties as assigned.

Job Types: Full-time, Permanent

Pay: $15.80-$16.80 per hour

Benefits:

• On-site parking
• Store discount

Flexible language requirement:

• French not required

Shift:

• 8 hour shift
• Day shift

Work days:

• Monday to Friday
• Weekends as needed

Education:

• Secondary School (preferred)

Experience:

• sales: 1 year (preferred)
• Customer service: 1 year (preferred)

Work Location: In person