Job Description

RESPONSIBLITIES

Working closely with the store Manager, the objectives are as follows:

Drives sales by interacting with customers to provide a genuine and welcoming experience Communicate with customers, management and peers in a friendly and attentive manner; puts the client first Utilize strong listening skills to identify customer needs Resolve client issues in a prompt, friendly, and hassle-free manner Apply knowledge to make product recommendations and style customers Balances customers and tasks simultaneously and efficiently, using good judgment and teamwork Takes initiative in store product merchandising Processes transactions using POS Facilitate on-site operations; keep track of inventory items, sign for deliveries and assist the Store Manager with various tasks Opening and closing the store, and ensuring all corresponding tasks and paperwork are completed
QUALIFICATIONS

Experience in customer service 2 years minimum. Retail sales experience in the fashion industry is considered an asset, but not required. Our priority is customer service and we're happy to train anyone with a willingness to learn, and a positive attitude. Must be available to work on weekends Enjoys meeting and interacting with customers; demonstrates an energetic and positive attitude and a mature demeanour. Ability to learn quickly and work in a fast-paced environment, handling multiple priorities at once Excellent follow up: phone, email and written communication skills Learning product knowledge as part of training to ensure the best customer service can be provided when assisting customers An individual who is passionate about the brand and wants to be a part of a company A team player, self-starter, punctual and reliable, organized and detail oriented. Flexibility and dependability with schedule Must be able to stand for long periods of time and ability to lift in excess of 50 pounds Must pass a criminal record check
Job Types: Full-time, Part-time

Pay: From $20.00 per hour

Benefits:

Dental care On-site parking Store discount Vision care
Flexible language requirement:

French not required
Shift:

8 hour shift
Work days:

Monday to Friday Weekends as needed
Application question(s):

Are you a resident of Vancouver Island, British Columbia Canada?
Work Location: In person