Job Description

About Us

For over 40 years, City Jewellers has been Winnipeg's trusted destination for fine jewellery, luxury watches, and expert repair services. What began in 1984 as a small workshop for watch, clock, and jewellery repairs has grown into a family-owned business with two locations, a reputation for exceptional craftsmanship, and a passion for helping customers celebrate life's special moments.

We are looking for a full-time or part-time Sales Associate to join our team at our Polo Park Shopping Centre location -- someone who is friendly, professional, and committed to delivering outstanding customer service. If you have a passion for sales, an eye for detail, and a love for creating memorable shopping experiences, we'd like to meet you.

Duties & Responsibilities

- Greeting and assisting customers in a professional and friendly manner

- Engaging customers in meaningful conversation to understand their needs, preferences, and desires, and presenting merchandise with detailed explanations of product features and benefits

- Processing point-of-sale transactions accurately

- Maintaining store appearance, including cleaning displays, jewellery, and showcases, and ensuring organization and sanitization of the store

- Receiving and processing incoming repairs (jewellery, watches, and clocks)

- Calling customers for pickups and answering incoming phone calls

- Providing accurate and helpful product information by maintaining up-to-date product knowledge on all jewellery, watches, and services offered.

-Staff are expected to communicate clearly, honestly, and confidently when assisting customers, ensuring that any questions are answered accurately or referred to management if unsure

- Following all store policies and procedures as outlined by management

- Performing opening and closing duties as required

Requirements

- Must be available to work full-time, including weekends and holidays

- Minimum of three (3) years retail sales and customer service experience

- Strong communication and interpersonal skills

- Ability to work in a team environment and follow set procedures

- Jewellery or watch sales experience is an asset but not required (training will be provided)

Compensation & Benefits

- Commission on sales

- Medical, dental, and prescription insurance through our group benefits plan (available after successful completion of probation)

- Generous employee merchandise discounts

Job Types: Full-time, Part-time, Permanent

Pay: $16.50-$17.00 per hour

Expected hours: No less than 20 per week

Benefits:

Dental care On-site parking Store discount
Application question(s):

Please describe your knowledge and experience in the jewellery and watch industry, including any specific skills or training you have. ( PLEASE DO NOT USE AI-GENERATED ANSWERS)
Work Location: In person