Job Description

Leah Alexandra Jewelry is looking for a passionate and detail-oriented

full-time

Retail Associate & Spark Studio Technician

to join our Vancouver retail team! This unique role blends traditional retail responsibilities with hands-on experience in our growing Spark Studio and other in-store services - where jewelry becomes a memorable experience.

If you're enthusiastic about creating beautiful moments, love working with people, and enjoy a fast-paced retail environment, we'd love to hear from you.

Job Overview

As a

Retail Associate & Spark Studio Technician

, you'll play a key role in delivering exceptional customer experiences - whether it's assisting someone in finding their perfect piece, or zapping on a permanent bracelet with precision and care.

You'll represent the Leah Alexandra brand on the retail floor, during Spark appointments, and while supporting day-to-day operations at both of our Vancouver boutiques.

Spark Studio training will be provided. Jewelry-making experience is a bonus but not required -- just a steady hand and a love for detail!

What is Spark Studio?

Our

Spark Studio

offers customers the chance to create permanent jewelry pieces, such as bracelets, using solid 14k gold, sterling silver, or gold-filled chain. The chain is custom-fitted and welded with a quick "zap" using a pulse-arc laser, creating a seamless and lasting piece.

What You'll Be Doing

Delivering warm, knowledgeable, and personalized customer service Hosting Spark Studio appointments and providing a memorable customer experience Learning and sharing product knowledge of Leah Alexandra Jewelry collections Maintaining inventory accuracy and organization using Shopify Processing sales through Shopify POS and packaging items with care Supporting retail operations and collaborating with the Retail & Spark Managers Assisting with boutique merchandising and general upkeep Acting as a brand ambassador and embodying the Leah Alexandra spirit Helping with special events or projects as needed

Qualifications

1+ year

experience in retail, customer service, or sales (required) Excellent attention to detail, especially for fine tasks Strong multitasking and time management skills Ability to work under pressure and in a fast-paced environment Strong communication and people skills Comfortable using Shopify POS and Microsoft Office (preferred) Jewelry-making or experience with pliers and delicate materials (a plus!) Team player with a positive, proactive attitude Reliable and flexible with scheduling and availability

Benefits

Competitive hourly wage (based on experience) Health Spending Account (HSA) Store discounts & wellness perks Paid time off and designated holidays Opportunity to grow within a dynamic and creative team Hands-on training in permanent jewelry Staff Discount and Company events

Job Details

Full-time (5 days requirement) Weekend availability required Compensation:

$38,000-$45,000/year (based on part-time hours and experience)

Ready to Apply?

Please send your resume to

valentina@leahalexandra.com

with

"Sales Associate - Vancouver"

in the subject line and a short cover letter telling us why you'd be a great fit.

We thank all applicants for their interest; only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $38,000.00-$45,000.00 per year

Benefits:

Dental care Store discount Vision care Wellness program
Experience:

Retail sales: 1 year (required) POS: 1 year (required) Customer service: 1 year (required)
Work Location: In person

Expected start date: 2025-08-25