Job Description

Tate + Yoko specializes in Japanese denim and apparel with a focus on superior quality, attention to detail, and vintage style production methods.

Tate + Yoko is looking for someone to join our in store and online sales team full time.

Job objective

Provide prompt and courteous service to French and English customers both in store and online.

Role

Reports directly to the Tate + Yoko manager and works in close collaboration with other departments. Represents the main part of the in-store team and through his/her participation creates a healthy and pleasant atmosphere for customers and staff.

Main Responsibilities

- Greeting and assisting customers in FRENCH AND ENGLISH

- Utilize customer service skills, basic sales techniques, and product knowledge to provide customers with the right products

- Replenishing the shop floor and warehouse

- Maintaining the store (cash, floor, fitting rooms or stock)

- Maintains a neat, organized store appearance

- Ensures that merchandise is properly priced and labeled and attractively displayed

- Follows procedures and store policies

- Translating of product information from English to French for online store

- Picking and packing online orders from store and warehouse

- Answers phone calls and provide customers with necessary information

- Other duties when the store does not have customers

Qualifications

- Must be able to communicate in verbal and written French and English

- Willing to work full time Monday to Friday and weekends occasionally

- Knowledge of raw denim and related fashion brands

- Other qualifications: excellent communication skills, service-oriented and team player

- Strong organizational skills and multi-tasking capabilities

- One or more years of customer service and/or retail experience preferred

- Experience with Shopify, Shipstation, Momentis and Zendesk preferred

When applying, please specify why you think you would be a good asset to our team and what knowledge/experience you have of raw denim.

Job Types: Full-time, Permanent

Pay: $17.00-$20.00 per hour

Expected hours: 40 per week

Experience:

sales: 1 year (preferred) customer service: 1 year (preferred)
Work Location: In person