We are seeking a dynamic and customer-focused Retail Sales Associate to join our team. This role involves engaging with customers, providing product demonstrations, and delivering exceptional service to enhance the shopping experience. The ideal candidate will possess strong communication skills, be organized, and have a passion for technology and retail sales. Bilingual abilities and multilingual skills are highly valued to better serve our diverse customer base. This position offers an opportunity to develop sales expertise in a fast-paced retail environment while contributing to the store's success.
Responsibilities
Greet customers warmly and assist them in finding products that meet their needs
Conduct product demos and explain features to customers, highlighting benefits and upselling where appropriate
Manage point-of-sale (POS) transactions accurately, including cash handling and processing payments
Provide excellent customer service by addressing inquiries, resolving issues, and ensuring customer satisfaction
Maintain merchandising standards by organizing displays and ensuring products are well-stocked
Assist with inventory management, including stock replenishment and product organization
Use effective communication skills to educate customers about products, promotions, and store policies
Demonstrate proficiency in technology sales by explaining technical features and benefits of electronic devices or gadgets
Uphold phone etiquette when interacting with customers over the phone or via other communication channels
Manage time efficiently to serve multiple customers during busy periods while maintaining organizational skills
Qualifications
Previous experience in retail sales or customer service is preferred but not required
Strong communication skills
Knowledge of POS systems, cashiering procedures, and basic math skills for handling transactions
Ability to perform product demos confidently and effectively explain technical features
Excellent organizational skills with attention to detail in merchandising and stock management
Demonstrated ability to upsell products and enhance sales through persuasive communication
Strong time management skills to prioritize tasks during busy hours
Professional phone etiquette when interacting with customers over the phone or online
A positive attitude, reliability, and a passion for delivering outstanding customer service
This position provides an engaging environment where you can grow your sales skills while helping customers find the right products. We value motivated individuals who thrive in team settings and are eager to contribute to our store's success.