Job Description

Silver Cove is Canada's largest mineral and gem company. We do everything from retail store front to live online sales and we even host our own trade show events. This is a fast-paced and high energy environment that will be sure to keep you on your toes.

Store Sales Associates work in their allotted storefront and are part of our sales division. Associates work within the store, building displays, serving customers, operating tills, and preparing merchandise for sale. Sales Associates must maintain excellent customer service, develop an extensive knowledge of the products Silver Cove carries, multitask, and work as a team for high quality service and effectiveness.

This position reports to Store Manager

Responsibilities

:

Greet Customers upon entry, answer questions, and respond to requests and complaints

Ensure proper signage and displays are maintained and current

Basic cleaning of all store areas and regular sanitization of high traffic areas within the store

Prioritize customer satisfaction through excellent customer service while maintaining an upbeat and positive attitude

Processes retail and wholesale sales and accepting payments of cash, credit, and debit cards

Ensure accurate end of day reporting and paperwork including balancing the till

Be knowledgeable in all current sales, promotions, and events and actively promote to customers

Operate office equipment including but not limited to computers, scanners, printers, photocopiers, label makers & phone

Ensure adherence to operating and security procedures at all times

Work at local events representing Silver Cove including Rock N' Gem Shows, markets, & trade shows

Contributes to team effort by accomplishing related results as needed.

Work Hours and Benefits:

Part-time position

Must be available for weekend shifts

Skills and Qualifications:

High School Diploma or GED equivalent

Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business

Maintain a high attention to detail and be knowledgeable of all products offered

The ability to lift and carry 25lbs unassisted and higher weights as a team with proper equipment

Committed to continuous education through workshops, seminars, and educational opportunities
-Knowledge of Rocks and Minerals

Must be self-motivated with the ability to work autonomously

Previous retail experience considered an asset

Part-time hours: 12-18 per week

Job Types: Part-time, Permanent

Salary: $15.00-$16.00 per hour

Job Types: Part-time, Permanent

Pay: $15.00-$16.00 per hour

Benefits:

Store discount
Experience:

Retail Associates & Cashiers: 1 year (required) customer service: 1 year (preferred)
Work Location: In person